Associate Account Manager
Open Influence
$65,000 - $80,000 / year
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Description
Are your TikTok FYP recommendations suspiciously accurate? Do your friends rely on you to find the best restaurants, coordinate the trip itineraries, and find the latest trends? We're looking for someone who's equal parts trend-obsessed and detail-oriented to join our growing influencer marketing team.
WHO WE ARE
Open Influence is a global, award-winning creator marketing company, providing premium, end-to-end creator marketing solutions. Since 2013, we have been pioneering the creator economy, executing social-first strategies for over 1,500 top brands—including Universal, Spotify, Google, FOX, Target, and more! As a platform-agnostic and talent-agnostic partner, we connect brands with the right creators, on the right channels, to drive measurable impact and business growth.
We won’t bury the lead: success in this role requires a creative “free-range” mindset, paired with immaculate project management skills and attention to the finer details. We combine our passion for culture with an infectious commitment to driving meaningful results for our clients. Sure, every agency will have a ‘work hard, play harder’ environment. Our approach is: work smarter, play better. With a 92% renewal rate, brands don’t just work with us—they stay with us.
A job description won’t do Open Influence’s company culture justice, but we’ll give you a snapshot in a few bullets.
- We understand that culture starts at the top. Our management team has an ‘‘open door’ policy at all times, and actively creates safe, inclusive spaces to connect, share, and strategize.
- We recognize and celebrate each other’s wins, and pick each other up when we stumble (which, spoiler alert: we all do).
- We aren’t afraid to look in the mirror. We continually learn, grow, and improve what we do and how we do it.
THE ROLE
At Open Influence, our mission is to help brands create alongside extraordinary human beings. As an Associate Account Manager, your mission is to help facilitate the meaningful partnership between both these brands and creators.
As the direct partner to our brands, you'll be responsible for supporting the delivery of superior client service for a portfolio of Open Influence clients, with support from a more senior leader on our team. This role is ideal for someone with prior agency account management experience who has independently managed influencer marketing campaigns, built strong client relationships, and confidently navigated day-to-day client communications from kickoff through reporting.
Role & Responsibilities:
- Act as the trusted, main point-of-contact for our clients; build strong brand relationships, proactively address client needs, and ensure an exceptional customer service experience throughout the campaign lifecycle. In this role, building strong, trusted relationships with our brand partners is at the heart of everything you do.
- Responsible for supporting, managing and executing post-sale influencer campaigns including adherence to campaign timelines and deliverables with support and mentorship from a senior lead.
- Serve as the day-to-day point of contact for influencers, while maintaining strategies to meet brand business objectives.
- In tandem to leading your own projects, AAMs are responsible for supporting more complex projects managed by senior leads. Support frequently looks like taking lead on project management and creator onboarding/communications.
- Manage high volume and fast paced email communications with influencers, from the initial sourcing and negotiations, guiding the creative development of content, and ensuring roll out aligns with the campaign goals and KPIs.
- Address daily client needs and requests related to the campaign, or other ancillary asks, in a timely strategy-oriented manner
- Identify trends and develop performance insights, resulting in meaningful recommendations and strategies
Requirements:
- Required: 3+ years of client-facing account management experience within a marketing, advertising, influencer marketing, or social media agency environment.
- Minimum 2 years of hands-on influencer marketing experience, with a deep understanding of the full campaign lifecycle—including talent sourcing, contract negotiations, content strategy, paid/organic amplification, and post-campaign reporting.
- Experience in leading and executing, building and optimizing digital and social media plans, particularly focused on influencer marketing
- A deep understanding of social media platforms, especially Instagram, YouTube, and TikTok
- Must be extremely detail oriented with the ability to handle multiple projects, prioritize work assignments, meet deadlines, and work independently in a fast-paced environment
- Ability to handle a high volume of email communications on a daily basis
- Exceptional communication and organizational skills
Please note: This is a hybrid role with an onsite expectation of 2 days per week in the Los Angeles office.
The expected salary range for this role is $65,000–$80,000 USD, depending on experience.
Open Influence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About this role
Open Influence is a creator marketing agency that's been building campaigns with major brands like Spotify, Google, and Target since 2013. This Associate Account Manager role sits at the center of those partnerships—you'd be the main point of contact managing a portfolio of clients through the full lifecycle of influencer campaigns, from initial strategy through reporting. The work spans juggling creator communications and negotiations, keeping campaigns on timeline and on-brand, responding to client requests, and supporting more senior team members on complex projects. It's a role that demands equal parts creative thinking and meticulous execution.
You'd need at least three years in agency account management and two years specifically executing influencer campaigns across platforms like Instagram, YouTube, and TikTok. The day-to-day involves high-volume email coordination, project management, and the ability to shift between multiple campaigns in a fast-paced environment while maintaining strong relationships on both the brand and creator sides. Success here means being detail-oriented enough to catch every deliverable and deadline, while staying nimble enough to identify trends and recommend strategy adjustments mid-campaign.
The role is based in Los Angeles with an expectation of two days per week in the office, and the salary range is $65,000–$80,000 depending on experience. This is a full-time position suited for someone who already knows how influencer marketing campaigns work and is ready to own client relationships with mentorship from a senior lead.
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Pay for this role
$65,000 to $80,000 per year
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