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Spa Massage Therapist

The Ritz-Carlton

Salary undisclosed

Lahaina, HI, United StatesPart-timeOn-siteIntermediate

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Description

POSITION SUMMARY

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About this role

The Ritz-Carlton's spa in Lahaina is seeking a massage therapist to deliver body treatments and massage services to resort guests in a part-time capacity. You'll assess each guest's health history and needs before treatment, perform massages and body treatments using various techniques and products, and maintain a clean, organized treatment space throughout your shift. The role requires you to stay current with spa modalities, handle the retail side of promoting spa services, and manage your schedule across multiple daily appointments while keeping guests comfortable and safe.

This position calls for a current state or regional massage license and ideally at least a year of hands-on experience in a similar setting. You'll spend significant time on your feet and performing detailed manual work, so physical stamina and fine motor control matter. Beyond technical skill, the job emphasizes hospitality fundamentals—welcoming guests warmly, anticipating their needs, and handling any uncomfortable situations professionally according to company protocol.

If you're a licensed massage therapist looking for part-time work at a luxury property in Hawaii, this role offers the chance to work within Marriott's established standards and guest service culture. It's best suited for someone comfortable with the physical demands of the work and committed to maintaining professional boundaries and cleanliness standards.

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Spa Massage Therapist postings in Lahaina, and analyze any offer before you accept it.

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