Housekeeper - On-Call
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
About this role
Working as a Guest Environment Expert at The Ritz-Carlton Kapalua means doing more than routine cleaning—you'll be shaping how guests experience the property. The role spans multiple housekeeping functions across guest rooms and public spaces, from fulfilling special requests to restocking and maintaining the hotel's appearance to exacting standards. You'll have autonomy to identify and address what needs attention, moving fluidly between different tasks and areas of the resort.
The work is physically demanding and requires stamina; you'll be on your feet for extended periods, regularly lifting and moving items up to 50 pounds. Beyond the physical demands, success depends on strict adherence to procedures, maintaining confidentiality, upholding quality standards, and presenting yourself professionally at all times. This on-call, part-time position suits someone who thrives in a detail-oriented environment, takes pride in creating polished spaces, and can work flexibly as the hotel's needs dictate. A commitment to workplace safety and following company protocols is essential.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Housekeeper - On-Call postings in Kapalua, and analyze any offer before you accept it.
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