Housekeeper
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
About this role
The Ritz-Carlton in Charlotte is hiring a Guest Environment Expert—a full-time housekeeping role that goes beyond standard cleaning. You'll maintain both guest rooms and public spaces throughout the hotel, handling everything from fulfilling guest requests to stocking supplies and deep cleaning. The position emphasizes taking ownership of your assigned areas and being proactive about what needs attention, rather than simply following a checklist.
This is a physically demanding role requiring you to be on your feet for extended periods, moving between spaces and handling objects up to 50 pounds. You'll need to maintain high quality standards, follow company procedures consistently, and present yourself professionally at all times. The work calls for attention to detail and the ability to work independently while contributing to the overall guest experience the hotel aims to deliver.
If you're looking for housekeeping work at an upscale property where your effort directly shapes how guests perceive their stay, and you're comfortable with the physical demands of the job, this could be a good fit.
Typical pay for this role
$20,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Housekeeper postings in Charlotte, and analyze any offer before you accept it.
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