People OPS & Office Manager, DACH
UPWAY
Salary undisclosed
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Description
Key Responsibilities
- Payroll: prepare monthly payroll with our accountant/payroll provider (working hours, sick leave, vacation), check payslips
- Contracts and employee lifecycle: draft and manage employment contracts, amendments and certificates; run onboarding and offboarding end-to-end (paperwork, equipment, system access)
- Safety and people compliance: ensure compliance with occupational health and safety requirements, maintain employee records, ensure compliance with German labour law and internal HR policies, and act as first point of contact for warehouse staff and operations in Berlin regarding people topics.
- Office management & team events: manage office services and supplies (incl work clothes), own the relationships with service providers, handle mail and document filing, manage the office budget
- Process improvements: identify gaps in HR and office processes and fix them so they scale with the team
Skills, Knowledge and Expertise
- 3+ years of experience in HR administration, people operations or office management, ideally in a startup or scale-up
- Hands-on experience with German payroll preparation and coordination with external payroll accountant, employment contracts
- Exceptional organization, attention to detail and discretion with confidential information
- Service Orientation: Solution-driven, with a genuine drive to make colleagues work easier.
- Familiarity with HR tools (e.g. Personio) and strong Google Workspace/Excel skills
- Fluent German and very good English (written and spoken)
Benefits
- Full ownership of your scope: you are the reference for people operations and office management in DACH, not one piece of a large HR department
- Direct line to the GM DACH and the leads: close collaboration with leadership and visibility on how the organization runs
- Build, not just maintain: shape and scale the processes behind a fast-growing team across office and warehouse (UpCenter) staff in DACH
- Mission-driven company: help make electric mobility accessible while extending the lifecycle of e-bikes
Benefits
- Full ownership of your scope: you are the reference for people operations and office management in DACH, not one piece of a large HR department Direct line to the GM DACH and the leads: close collaboration with leadership and visibility on how the organization runs Build, not just maintain: shape and scale the processes behind a fast-growing team across office and warehouse (UpCenter) staff in DACH Mission-driven company: help make electric mobility accessible while extending the lifecycle of e-bikes
About this role
Upway is seeking someone to build and run the people and office operations for its DACH region from the ground up. You'll own the full spectrum: payroll coordination with external providers, employment contracts and employee lifecycle management, occupational health and safety compliance under German law, office services across Berlin sites, and the processes that let a growing team function smoothly. This is a hands-on role where you'll work directly with the GM DACH and be the go-to person for warehouse and office staff on people matters.
The ideal candidate brings at least three years of HR administration, people operations, or office management experience, preferably in a startup or scale-up. You'll need solid grounding in German payroll and employment law, proficiency with HR tools like Personio, and strong Excel and Google Workspace skills. Above all, you're organized, detail-oriented, discreet with sensitive information, and genuinely motivated to make colleagues' work easier.
This role offers real autonomy and visibility—you're not buried in a large HR function but a core operator shaping how the organization scales. If you thrive on owning reliable processes in a fast-paced environment and want to contribute to a mission-driven company, this is a substantial opportunity to make an impact.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable People OPS & Office Manager, DACH postings in Berlin, and analyze any offer before you accept it.
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