Bankett Kellner/In (m/w/d)
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
The Ritz-Carlton in Cologne is hiring banquet servers to deliver service that goes beyond the mechanics of table work. You'll be responsible for setting tables, coordinating with kitchen staff, serving guests, and maintaining service areas—all while creating an experience that guests remember. The role demands physical stamina (standing and moving for extended periods, lifting up to 25 pounds independently), attention to detail in reading menus and verifying information, and the ability to work smoothly across a formal dining environment.
This position suits someone new to hospitality or with minimal prior experience who takes pride in professionalism and can manage multiple tasks simultaneously. You'll need to follow procedures precisely, maintain high appearance and communication standards, and stay alert to guest needs throughout service. The job is full-time and in-office, requiring you to be on your feet and moving constantly across the banquet space. A high school diploma is preferred but not explicitly required, and no prior supervisory experience is expected.
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Bankett Kellner/In (m/w/d) postings in Köln Nordrhein-Westfalen, and analyze any offer before you accept it.
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