IT Manager, Corporate Infrastructure & Security
Echo
$150,000 - $195,000 / year
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Description
Company Overview
Echo Neurotechnologies is an exciting new startup in the Brain-Computer Interface (BCI) space, driving innovation through advanced hardware engineering and AI solutions. Our mission is to deliver cutting-edge technologies that restore autonomy to people living with disabilities and improve their quality of life.
Team Culture
Join a small, dedicated team of knowledgeable and motivated professionals. Our early-stage environment offers the opportunity to take ownership of broad decisions with significant and long-lasting impact. We emphasize continuous learning and growth, fostering cross-functional collaboration where your contributions are vital to our success.
SUMMARY
We are seeking a hands-on IT Manager to own and continuously improve our corporate IT infrastructure, systems and security.
This role is the first in-house function and owns the full employee IT lifecycle: onboarding, offboarding, devices, access controls, software administration and on-site support. You will also roll out practical, scalable cybersecurity processes in partnership with team leaders and our outsourced IT provider (MSP). The MSP stays in place for specialized expertise, added capacity and backup coverage; you are the primary internal owner of corporate IT.
The ideal candidate combines strong technical judgment with a service-oriented mindset and is comfortable setting standards, documenting processes and following through on implementation.
PRIMARY ROLE AND RESPONSIBILITIES
Infrastructure & Asset Management
- Serve as primary internal owner and point of contact for corporate IT systems and employee technology needs
- Manage procurement, configuration, inventory, patching and secure disposal of laptops, mobile devices, networks, printers and conference room technology
- Set hardware and software standards company-wide
Identity & Systems Administration
- Administer Google Workspace, Microsoft 365 and core business applications
- Manage MFA, SSO and password tools; implement role-based access and approval workflows
- Run periodic access reviews, remove inactive or orphaned accounts and document exceptions
- Own the IT side of employee and contractor onboarding and offboarding
Endpoint & Cybersecurity
- Develop and enforce practical IT security policies, standards and baseline configurations
- Manage EDR, device encryption, MDM and patching
- Monitor security alerts and coordinate response with the MSP and other specialists
- Run phishing simulations and security awareness training; track vulnerabilities through remediation
- Assess new tools and third-party software for security, privacy and access risks
Governance & Business Continuity
- Maintain incident response plan, business continuity, disaster recovery and backup procedures, and periodically test recovery
- Track IT and cybersecurity risks and update management regularly
- Document controls and maintain evidence for audit, regulatory, insurance and customer diligence requests
Helpdesk & Operations
- Establish ticketing workflows and escalation paths
- Troubleshoot employee hardware, software, connectivity and access issues
- Document architecture, configurations and processes so no critical knowledge or credentials depend on one person
Vendor & Financial Ownership
- Serve as primary relationship owner for the MSP and other IT vendors
- Support annual IT and cybersecurity budgeting and monitor spend against budget
- Negotiate service terms and identify opportunities to improve service or reduce cost
QUALIFICATIONS
- 5+ years in corporate IT, IT infrastructure or systems administration, including as an internal IT owner in a growing organization
- Hands-on experience with Google Workspace or Microsoft 365 administration, identity and access (MFA, SSO), and endpoint management (configuration, patching, encryption, security)
- Working knowledge of networking, Wi-Fi and on-site office and conference room technology
- Proven record of developing, documenting and implementing IT policies and workflows
- Strong vendor and project management; able to explain technical and security needs to non-technical teams
- Excellent service orientation, sound judgment and discretion with confidential data
- Able to work regularly on-site and respond to time-sensitive issues
OTHER QUALIFICATIONS
- Startup or high-growth experience; life sciences, medical device, healthcare or other regulated environments
- Familiarity with NIST CSF, CIS Controls or SOC 2; experience supporting cyber insurance applications, customer security reviews or audits
- Experience with MDM and endpoint platforms (Intune, Jamf or similar) and with ticketing, asset-management and security-awareness tools
- Certifications such as Security+, CISSP, CISM, or Microsoft, Google or Apple credentials
- Experience coordinating cybersecurity incidents with MSPs, legal counsel, insurers or forensic specialists
- Proactive, pragmatic problem solver who balances security, usability and cost, and builds scalable systems while resolving immediate issues
What We Offer
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An opportunity to work on exciting, cutting-edge projects to transform patients’ lives in a highly collaborative work environment.
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Competitive compensation, including stock options.
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Comprehensive benefits package.
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401(k) program with matching contributions.
Equal Opportunity Employer
Echo Neurotechnologies is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.
Confidentiality
All applications will be treated confidentially. Applicants may be asked to sign an NDA after the initial stages of the interview process.
Benefits
- An opportunity to work on exciting, cutting-edge projects to transform patients’ lives in a highly collaborative work environment.
- Competitive compensation, including stock options.
- Comprehensive benefits package.
- 401(k) program with matching contributions.
About this role
Echo Neurotechnologies is building brain-computer interface technology and needs someone to establish and run their corporate IT function from the ground up. As the first in-house IT Manager, you would own the full employee technology lifecycle—from device procurement and configuration through access controls, identity administration, and offboarding—while partnering with an outsourced MSP for specialized work and backup capacity. This is a hands-on role that requires you to set standards, document processes, and see them through to implementation across a small, growing team.
The position demands strong technical depth in Google Workspace or Microsoft 365, endpoint management, identity and access controls, and networking, paired with the ability to develop practical cybersecurity policies and run security awareness programs. You'll manage incident response procedures, coordinate with vendors, handle employee support issues, and maintain the documentation and controls needed for audits and customer security reviews. The role suits someone with at least five years of corporate IT or systems administration experience—ideally in a growing organization—who combines sound technical judgment with a service-oriented mindset and comfort explaining security and infrastructure needs to non-technical stakeholders.
This is a contract position based in San Francisco, requiring regular on-site presence. The salary range is $150,000–$195,000, with stock options and a comprehensive benefits package including 401(k) matching. Prior experience in startups, regulated industries, or cybersecurity frameworks like NIST CSF or SOC 2 is valued but not required.
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Pay for this role
$150,000 to $195,000 per year
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