Server Assistant
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
At The Ritz-Carlton's Orlando property, a Server Assistant supports the food and beverage team across multiple operational areas—from table setup and kitchen assistance to maintaining clean, well-stocked work areas. This is a hands-on role that requires comfort being on your feet for extended periods, moving through dining spaces, and handling physical tasks like lifting items up to 25 pounds independently or 50 pounds with help. You'll read menus and verify information to ensure accuracy, and you'll need to manage various surfaces including sloped or uneven flooring.
The position emphasizes that your work directly shapes the guest experience, even in support roles. Success depends on maintaining professional appearance and communication, following company procedures consistently, and prioritizing workplace safety. While previous food and beverage experience is preferred, it's not required—a high school diploma or equivalent is the main educational expectation. This part-time role suits someone detail-oriented, physically capable, and committed to contributing to smooth operations behind the scenes.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Server Assistant postings in Orlando, and analyze any offer before you accept it.
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