Facilities Maintenance Specialist

Article

$63,000 - $80,000 / year

JacksonvilleFull-timeHybridIntermediate

Need a reasonable accommodation to apply or interview? Contact us.

JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.

Description

Hi there, we’re Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time. It’s not easy; it requires solving challenging, meaningful problems. This is where you come in. As our Facilities Maintenance Specialist, you will design, implement, and oversee Article's multi-site facilities maintenance program across our fulfillment centers, retail stores, office environments, and future physical locations.

Why We Need You

As Article expands its retail store presence and warehousing network, keeping our physical infrastructure running safely, smoothly, and efficiently is critical. We are establishing Health, Safety & Facilities (HSF) as an independent function to support our expanding physical presence, allowing our operational leaders to focus on core business execution while you own facility standards, preventative maintenance frameworks, vendor governance, and equipment reliability.

In this role, you will take full ownership of our multi-site maintenance strategy across both retail and fulfillment centers. You will bridge the gap between day-to-day warehouse machinery—specifically material handling equipment like forklifts and electric pallet jacks—and broader facility operations like HVAC, fire and life safety, dock doors, janitorial service contracts, and landlord obligations. Moving us from spreadsheets to modern computerized maintenance management systems (CMMS), you will build scalable maintenance playbooks that keep our fulfillment centers and retail stores running without a hitch.

Within your first few months, you’d step into our Jacksonville fulfillment center, take governance of our work order platforms, establish material handling equipment maintenance plans, and align vendor contracts across landlord and tenant responsibilities for both retail and warehouse sites. In a year, you’ll be proud to say you’ve streamlined our facilities operations, established clear service SLAs across national vendors, mitigated operational risks, and built a scalable maintenance foundation to support Article's growth across North America.

Why Article?

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your career within a company that is actively scaling its physical presence.

About the Health, Safety & Facilities Team

You will report to the Compliance and Maintenance Manager as a core member of the Health, Safety & Facilities (HSF) team. You’ll work closely alongside our Safety Specialist team, site leaders, and cross-functional partners across Retail, Fulfillment, Procurement, Legal, and Finance.

Our team operates on a clear boundary model: HSF owns facilities standards, preventative maintenance frameworks, vendor governance, and compliance visibility, while local operational teams maintain line authority over daily site execution. We thrive on a collaborative, first-principles problem-solving culture where systems thinking and proactive communication are key to keeping our team and facilities safe.

This is a hybrid position based out of our Jacksonville, FL fulfillment center (working 3 days on-site and 2 days remotely per week), with open flexibility to support other sites as needed.

Key Responsibilities

You will manage the end-to-end multi-site facilities strategy, balancing hands-on equipment and vendor governance with long-term preventative planning.

Specifically, you will:

Design & Execute Facilities Strategy: Oversee multi-site preventative and corrective maintenance programs across fulfillment centers, retail showrooms, and offices for building systems including HVAC, dock doors/levelers, fire safety, plumbing, electrical, waste, pest control, and janitorial.
Manage Material Handling & Warehouse Equipment: Oversee preventative maintenance, proper site allocation, lifecycle budgeting, and vendor servicing for warehouse machinery, including forklifts, electric pallet jacks, and material handling gear.
Govern CMMS & Facility Systems: Own our computerized maintenance management system (CMMS) and work order intake tracking, establishing standards for work order prioritization, escalation, closure, and performance reporting.
Lead Vendor Management & SLAs: Partner with Procurement to evaluate, select, and manage third-party vendors. Negotiate scopes, monitor contract SLAs, enforce safety standards, and lead vendor re-bids or transitions when necessary.
Assure Safety, Risk & Compliance: Conduct facilities risk assessments, identify safety hazards (egress, trip risks, life safety systems), and enforce timely corrective actions. Initiate stop-work processes in cases of imminent safety risks.
Manage Facilities Financials & Budgets: Develop annual maintenance budget inputs, track portfolio spend, evaluate repair-versus-replace options, and authorize routine expenditures within delegated approval limits.
Support New Site Readiness: Lead facilities readiness assessments for new store openings, warehouse expansions, closures, or relocations, providing documented recommendations to operational leadership.

Skills, Knowledge and Expertise

Experienced Facilities Professional: 3 to 5+ years of progressive experience managing multi-site facilities, building maintenance, property management, or industrial equipment programs.
Warehouse Equipment & CMMS Knowledge: Practical hands-on experience with Computerized Maintenance Management Systems (CMMS) and direct experience managing material handling equipment (forklifts, pallet jacks) preventative maintenance.
Vendor & Lease Navigator: Proven ability to manage regional/national vendors, enforce contract SLAs, evaluate proposals, and navigate landlord/tenant repair boundaries across multiple commercial or retail locations.
Systems Thinker & Problem Solver: Meticulous approach to tracking data, spotting recurring facility issues, organizing records, and building durable solutions rather than quick fixes.
Strong Communicator & Collaborator: Able to influence without direct authority, negotiate effectively with external vendors, and communicate facilities risks clearly to operational leaders.
Financial & Business Acumen: Skilled in budget tracking, repair-versus-replace evaluations, vendor cost analysis, and prioritizing limited resources based on operational risk.
Willingness to Travel: Open to up to 25% travel across North America (US and Canada) for retail store openings, warehouse maintenance reviews, vendor meetings, or site readiness audits. (Valid Passport is required).
Legally able to work in the US
Completion of: Criminal background check
Article participates in E-Verify

Benefits

- Benefits-eligible (After 60 days of your probation period)
  - Medical, Dental, & Vision coverage
  - Life Insurance
  - Disability insurance
- Vacation, Holidays & Sick/Wellness Days
  - 48 hours Sick/wellness (6 days, accrued annually)
  - 8 paid holidays + 1 Inclusion & Diversity day
  - 120 hours (3 weeks) paid vacation (accrued annually)
- Other Benefits/Perks
  - 4% 401K matched contribution
  - Paid maternity and parental leave
  - 45% Employee discount + 15 % family & friends discount

The target salary for this role is $63,000 to $80,000. The actual base pay can increase beyond this range, and will be based on various factors, including transferable skills, training and certifications, work experience, business needs and market demands.

#INDARTICLEWH

Benefits

Benefits-eligible (After 60 days of your probation period)Medical, Dental, & Vision coverage Life Insurance Disability insurance Vacation, Holidays & Sick/Wellness Days 48 hours Sick/wellness (6 days, accrued annually) 8 paid holidays + 1 Inclusion & Diversity day 120 hours (3 weeks) paid vacation (accrued annually) Other Benefits/Perks4% 401K matched contribution Paid maternity and parental leave 45% Employee discount + 15 % family & friends discount The target salary for this role is $63,000 to $80,000. The actual base pay can increase beyond this range, and will be based on various factors, including transferable skills, training and certifications, work experience, business needs and market demands. #INDARTICLEWH

See all jobs in Jacksonville

About this role

Article is building out its facilities operations as it expands its retail and warehouse footprint, and this role puts you in charge of making that happen. You'll own the multi-site maintenance strategy across fulfillment centers and retail stores—everything from material handling equipment like forklifts and pallet jacks to HVAC, fire safety, dock doors, and janitorial contracts. The work spans hands-on vendor governance and equipment oversight to longer-term preventative planning and compliance, with a clear focus on moving the company from manual spreadsheet tracking into a modern computerized maintenance management system (CMMS).

You'll report to the Compliance and Maintenance Manager and work closely with safety, site, and cross-functional teams across retail, fulfillment, and finance. In your first few months, you'll establish work order protocols and material handling maintenance plans at the Jacksonville fulfillment center; within a year, you'll have streamlined vendor contracts, set clear service standards, and built a scalable foundation to support growth across North America. The hybrid arrangement is based in Jacksonville (three days on-site, two remote), with flexibility to support other locations as needed.

This role suits someone with three to five years of progressive facilities or property management experience, particularly in multi-site or warehouse environments. You'll need hands-on familiarity with CMMS platforms and material handling equipment maintenance, plus proven skill navigating vendor contracts and landlord-tenant responsibilities. Strong systems thinking, meticulous data tracking, and the ability to balance immediate operational needs with long-term strategic planning are essential.

This role's local market on JobMinglr

Pay for this role

$63,000 to $80,000 per year

That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.

Before you apply, worth reading

How JobMinglr reads this job

Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.