Public Area Houseman
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
Keeping The Ritz-Carlton's public spaces and guest areas clean and well-maintained is the core of this full-time houseman role in Pittsburgh. You'll handle restroom and shower cleaning, glass and floor surfaces, dusting, trash removal, and light maintenance across public and employee areas. The work also includes inspecting furniture and fixtures for damage, responding to maintenance requests from guests and departments, and flagging any safety or preventative maintenance issues you spot.
This is physically demanding work that requires stamina—you'll be on your feet for full shifts, moving through the property, climbing ladders, and regularly lifting items up to 55 pounds. You'll need to follow safety protocols closely, store materials properly, and complete required safety training. The role also has a service component: you're expected to greet and acknowledge guests warmly, respond promptly to their requests, and maintain a professional appearance and demeanor at all times.
No prior housekeeping experience, education credentials, or certifications are required to apply. The position suits someone physically capable of sustained manual work, detail-oriented about cleanliness and safety, and comfortable working in a luxury hotel environment where guest interaction and professionalism matter.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Public Area Houseman postings in Pittsburgh, and analyze any offer before you accept it.
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