Workday Systems Analyst
Pivotal Solutions
Salary undisclosed
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Description
- Serve as the primary point of contact for all Workday-related issues, troubleshooting, and resolving defects with testing, configurations, and integrations.
- Take ownership of the Workday platform, ensuring all systems are functioning correctly and meeting business needs.
- Train end-users on Workday functionality and provide ongoing support and guidance.
- Work closely with the HRIS team and other stakeholders to identify opportunities for improvement and implement solutions to enhance system performance.
- Convert business requirements into technical specifications and configure Workday accordingly.
- Test production changes and updates to ensure they meet quality standards and do not impact system functionality.
- Collaborate with cross-functional teams to develop and implement new reports and functionalities as needed.
- Provide suggestions for process improvements and optimize Workday workflows to increase efficiency.
- Act as a subject matter expert (SME) for Workday, staying up-to-date on new features and functionalities.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 3-5 years of experience in Workday system administration or analysis, with a focus on implementation and post-implementation support.
- Strong technical skills and understanding of Workday configurations, integrations, and reporting.
- Experience with troubleshooting and resolving defects in a Workday environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Experience working in an enterprise environment is preferred.
- Workday certification is not required but is a plus.
About this role
Pivotal Solutions is seeking a Workday Systems Analyst to own the day-to-day management and optimization of their Workday platform in Charleston. You'll be the go-to expert for troubleshooting issues, resolving defects, and ensuring the system runs smoothly across the organization. The role requires you to balance technical problem-solving—configuring systems, testing updates, and managing integrations—with user-facing responsibilities like training staff and providing ongoing support to the HRIS team and other stakeholders.
Beyond reactive support, you'll drive continuous improvement by translating business requirements into technical specifications, developing new reports and functionalities, and identifying ways to streamline Workday workflows. This is a full-time, in-office position that demands both independence and strong collaboration skills, as you'll work across departments to implement solutions and stay current with platform updates and features.
The ideal candidate holds a bachelor's degree in IT or a related field and brings 3–5 years of hands-on Workday administration or analysis experience, particularly in implementation and post-implementation environments. Strong technical knowledge of Workday configurations, integrations, and reporting is essential, along with the ability to troubleshoot effectively and communicate clearly with both technical and non-technical audiences. Prior experience in an enterprise setting is preferred, and while Workday certification isn't required, it's a valuable asset.
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Pay for this role
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