Home Automation Technician
Livewire
$17 - $25 / hour
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Description
Title: Automation Technician / Service Tech 1
Department: Production
Reports to: Production Manager
Compensation: $17 - $25/hr
Job Summary:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.
Requires excellent communication skills
Self-motivated, task driven, and able to apply “best practices” theory
Strong problem solving skills
Ability to use hand and power tools
Key Job Responsibilities:
Assist in the completion of one-room audio/video installs and set up
Satellite/Cable systems setup and install
Troubleshooting of simple systems
Basic networking/data system install and set up
Basic understanding of multi-room systems and setup
Basic understanding of security system programming and design
Completion of Alarm.com Academy (or obtain within 6 months of hire)
Completion of Livewire University within first year of employment
Minimum Job Requirements:
Strong verbal and written communication skills
Highly detailed, organized, and multitask driven
Ability to work rotating “on-call” service schedule
Proficient in all Assistant level qualifications
Competent skills with desktop and mobile computing
Clean driving record and background check (required for DCJS certification)
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.
Requirements
Strong verbal and written communication skills
Highly detailed, organized, and multitask driven
Competent skills with desktop and mobile computing
Clean driving record and background check (required for DCJS certification)
Minimum of 1 year field experience in industry / adjacent industry
Ability to lift 50+ pounds
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 6 Paid Holidays per year
- 10 days PTO
- Employee Discount on product
- Simple IRA
Benefits
- health insurance
- dental insurance
- vision insurance
- paid time off
- life insurance
- employee discount
About this role
Livewire's Home Automation Technician role in Richmond combines hands-on installation work with customer service and independent troubleshooting. You'll install and service home audio/video systems, set up satellite and cable equipment, handle basic networking and security system work, and manage your assigned service vehicle. The position involves both collaborative projects with other installers and solo service calls, requiring you to complete daily paperwork, follow best practices, and solve problems under time pressure.
The role suits someone with at least a year of field experience who communicates clearly, stays organized while juggling multiple tasks, and works comfortably with hand tools, power tools, and basic computer systems. You'll need a clean driving record and background clearance, plus the physical ability to lift over 50 pounds regularly. Livewire requires completion of Alarm.com Academy within six months and their own training program within your first year, so readiness to learn their systems is important. The position includes rotating on-call service availability.
Compensation runs $17–$25 per hour depending on experience. Benefits cover health, dental, and vision insurance, life insurance, six paid holidays, ten days PTO, an employee product discount, and a Simple IRA.
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Pay for this role
$17 to $25 per hour
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