IT/ERP Specialist
Pivotal Solutions
Salary undisclosed
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Description
Plan, coordinates and directs our computer systems (information systems) and related activities,
helps determine the organization’s information technology goal’s/objectives, helps develop, implements, and manages the
organizations information plan; and identifies and recommends the appropriate technologies needed to meet the goals of
- Additionally, manage the ERP software that integrates financials, supply chain, operations, reporting, manufacturing,
and human resource activities.
- Mission: To support DOD and emerging markets with engineering, manufacturing and MRO solutions.
- Vision: Technologies and solutions yet to be imagined.
- Core Values: Integrity, Teamwork and Excellence.
Requires a willingness to work outside of normal business hours to meet deadlines, if necessary. Must be able to communicate in the English Language.
Responsibilities:
- Review diagnostics and assess the functionality and efficiency of systems
- Implement security measures
- Monitor security certificates and company compliance of requirements
- Offer technical support to company staff and troubleshoot computer problems
- Anticipate and report the cost of replacing or updating computer items
- Troubleshoot and resolve hardware, connection, printer and software issues reported
- Update network applications as required
- Maintain daily backup and storage
- Assist in the development of training coursework and materials
- Maintain and expand knowledge base in area of expertise
- Comply with continuing education requirements
- Perform routine server monitoring and performance benchmarking
- Complete special projects as requested
- Ensure the safety and security of the organization’s IT network and electronic documents
- Perform cost/benefit analyses of IT projects, prepare and present analyses (i.e., justify spending) to the
organization’s top management.
- Continue to learn about new technologies and look for ways to implement them within the organization
- Negotiate with technology vendors, contractors to obtain the highest possible level of services for the organization
- Implement and maintain CMMC requirements as determined by the U.S. federal government.
- Maintain ERP system, search out ERP solutions and oversee implementations and training.
- Other duties as assigned
Reporting Relationships:
- Reports to the Chief Financial Officer with additional reporting to Chief Executive Officer, President, and Chief Operating Officer.
Responsible for installing and maintaining computer hardware, software and networks.
Employee Job Description
Job Requirements: Education and Training:
Bachelor’s degree in a technical discipline, such as computer science, information technology or computer engineering or equivalent experience.
Technical Requirements:
- Three to Five years’ in information technology or computer engineering
- Three to Five years’ in manufacturing environment preferred
- Working knowledge of relevant operating systems, software and programming
- Excellent problem-solving and critical thinking skills
- Strong attention to detail
- Good organization, time management and prioritization
- Efficient troubleshooting abilities
- Effective communication skills, including speaking, writing and active listening
- Great customer service and interpersonal skills
- Data analysis
- Database management experience
- Deltek Costpoint knowledge preferred
- CMMC knowledge a plus
About this role
Pivotal Solutions is seeking an IT/ERP Specialist to manage both the technical infrastructure and enterprise resource planning systems that connect the organization's financials, supply chain, operations, manufacturing, and human resources. You'll report to the CFO while supporting leadership across the company, balancing day-to-day system administration with strategic technology planning. The role spans network security and compliance (including CMMC requirements for DOD work), vendor negotiations, cost-benefit analyses for IT investments, and hands-on troubleshooting of hardware, software, and connectivity issues.
This position requires a bachelor's degree in a technical field and three to five years of IT or computer engineering experience, ideally in a manufacturing environment. You'll need working knowledge of operating systems and software, strong problem-solving skills, and experience with database management and ERP systems. Familiarity with Deltek Costpoint and CMMC is preferred. Beyond technical competence, the role demands clear communication, attention to detail, and the ability to support staff across the organization while managing competing priorities—including occasional work outside normal business hours to meet deadlines.
The position is based in Shawnee, Oklahoma, and requires in-office presence. You'd be part of a company supporting DOD and emerging markets with engineering and manufacturing solutions, where integrity, teamwork, and excellence are core values.
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Pay for this role
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