Business Process Analyst
Pivotal Solutions
Salary undisclosed
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Description
We are looking for a Business Process Analyst to join our Technology team. This is a permanent, full-time position based in Hattiesburg, MS. In this role you will interact with business units to understand, document, and map current processes, while identifying areas for optimization through process or technology. The successful candidate is effective working independently or collaborating with all levels in the organization.
The ideal candidate will have a bachelor's degree in Engineering, Computer Science, or related field and 2-5 years experience with process mapping and process improvement. Excellent oral and written communication skills are required, along with an ability to thrive in a fast-paced, sometimes ambiguous environment.
Responsibilities:
- Collaborate with business areas to document and map process flows, dependencies, and systems involved at various levels of abstraction
- Document and diagram data flows and related integrations
- Perform process flow and data flow gap analyses to determine opportunities to enhance
- Effectively identify process issues, and develop and recommend business process improvements
Qualifications
- Bachelor’s degree in Engineering, Computer Science, or other related field
- 2-5 years of experience in process mapping, analysis, and optimization
- Hands on experience with diagramming tools such as Visio, Lucidchart, Gliffy, etc.
- Excellent written and verbal communication skills
- Lean Six Sigma certification preferred
About this role
Pivotal Solutions is seeking a Business Process Analyst to join its Technology team in Hattiesburg on a permanent, full-time basis. You would work across business units to understand their current operations, document and map processes, and pinpoint opportunities for improvement—whether through process redesign or technology solutions. The role requires you to produce detailed process and data flow diagrams, conduct gap analyses, and develop actionable recommendations. You'll need to communicate findings clearly to stakeholders at all organizational levels and be comfortable working both independently and collaboratively.
The ideal candidate holds a bachelor's degree in Engineering, Computer Science, or a related field and brings 2–5 years of hands-on experience in process mapping and improvement work. Proficiency with diagramming tools like Visio, Lucidchart, or Gliffy is essential. Strong written and verbal communication skills are critical to success in this role, as you'll be translating complex operational details into clear documentation and recommendations. Lean Six Sigma certification is a plus. This position suits someone who can thrive in a fast-paced environment where requirements may shift, and who enjoys the analytical work of identifying inefficiencies and driving operational improvements.
Typical pay for this role
$100,000
Typical range: $80,000 to $120,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Business Process Analyst postings in Hattiesburg, and analyze any offer before you accept it.
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