Senior Client Advocate - Real Estate
Acturhire
Salary undisclosed
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Description
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Qualifications
The Requirements
10+ years of commercial Property & Casualty insurance experience in a client-facing role, with experience serving Real Estate clients, portfolios, or books of
business strongly preferred.
- Knowledge of the commercial insurance renewal process from strategy development through placement.
- Strong understanding of insurance coverage forms and the ability to identify coverage gaps, analyze program design, and provide ongoing coverage consultation.
- Ability to leverage internal and external relationships to deliver tailored WTW solutions while effectively managing conflict resolution.
- Strong analytical skills, including the ability to interpret, analyze, and present models and data.
- Exceptional negotiation skills with the ability to develop creative solutions, build stakeholder consensus, and close complex transactions.
- Knowledge of client strategy, risk management solutions, and market trends within the Real Estate sector.
- Excellent verbal and written communication skills, including presentation and facilitation of complex or technical discussions.
- Demonstrated leadership ability, including driving change, leading projects, collaborating across teams, and mentoring colleagues.
- Serve as a mentor and subject matter expert to team members.
- Excellent project management skills.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- P&C Insurance License required.
- Some travel required.
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
- Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
EOE, including disability/vets
Benefits
- health insurance
- 401(k)
- paid time off
- life insurance
About this role
Acturhire is seeking a Senior Client Advocate for its Charlotte office to lead complex commercial insurance relationships within the real estate sector. This role requires someone with at least 10 years of P&C insurance experience working directly with clients, ideally with a track record managing real estate portfolios or books of business. You'll own the full renewal cycle—from strategy and coverage analysis through placement—while identifying gaps in program design and negotiating creative solutions that address client needs. The position demands strong analytical capabilities to interpret data and models, exceptional communication skills for presenting technical concepts to stakeholders, and the ability to manage conflict and build consensus across internal and external relationships.
Beyond client management, you'll serve as a subject matter expert and mentor to team members, driving projects and leading change across the organization. Success requires a P&C Insurance License, proficiency in standard Microsoft Office tools, and comfort with occasional travel. This is an in-office role in Charlotte, suited to someone with demonstrated leadership experience who thrives in complex, relationship-driven environments and wants to deepen expertise in real estate risk and insurance strategy.
WTW offers a comprehensive benefits package including medical, dental, and vision coverage; retirement plans with 401(k) and pension options; paid time off and holidays; and flexible working arrangements upon discussion with your recruiter.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Senior Client Advocate - Real Estate postings in Charlotte, and analyze any offer before you accept it.
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