Hiring Event - Front Office Specialist
EyeCare Associates
$16 - $18 / hour
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Description
Eyecare Associates Interview Event
Hiring for Front Office Specialist (and other various roles)
Training Provided – No medical/eyecare experience required!
Pay: $16-18 per hour with commission/bonus
Hiring Event Date: October 15th, 2026
Time: 3:00pm-6:00pm
Address: Eyecare Associates Office - 600 Washington St. Huntsville, AL 35801
Locations: We have several locations within the greater Huntsville area; Huntsville and Madison
During your interview, we will review the closest location for you!
SUMMARY
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION
- Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
- Provide exceptional customer service during every patient encounter (in person or via phone).
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
- Answer phones (both external and internal); assure prompt, courteous service at all times.
- Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule.
- Double check insurance authorizations to ensure completion and build accurate flow sheets.
- Check out patients and collect correct payments according to procedures.
- Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
- Complete daily reconciliations / close day / countdown cash drawer.
- Comply with all company policies and procedures, including HIPAA.
- General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
- Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
- High school diploma or GED required
LICENSES AND CREDENTIALS
- None
SYSTEMS AND TECHNOLOGY
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
- This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
About this role
EyeCare Associates is holding a hiring event on October 15th, 2026, for Front Office Specialist positions across their Huntsville-area locations, including Madison. This is a full-time, in-office role paying $16–18 per hour plus commission and bonuses. No prior medical or eyecare experience is required—the company provides training—though customer service or patient-facing work is essential. You'll need a high school diploma or GED, at least one year of customer or patient interaction experience, and proficiency with standard Microsoft Office applications.
As the first point of contact, you'll shape patients' experiences from arrival through checkout. Your day involves greeting patients warmly, answering phones, verifying insurance authorizations, processing payments, managing patient flow, and handling daily cash reconciliation. You'll also complete general office duties as assigned. The work is fast-paced and requires you to balance the needs of patients, doctors, and office efficiency while maintaining a professional demeanor and strict HIPAA compliance.
The role is physically active, involving frequent walking and standing, regular bending and reaching, and the ability to lift up to 25 pounds. Strong attention to detail, good fine motor skills for typing and writing, and full visual and auditory acuity are essential. If you're interested, attend the hiring event in person at 600 Washington Street in Huntsville between 3:00 and 6:00 p.m., or submit your resume through the website only—direct office contact won't be considered.
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Pay for this role
$16 to $18 per hour
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