Spa Specialist
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
The Ritz-Carlton's Park City spa is looking for a part-time Spa Specialist to serve as the operational hub of the guest experience. You'll handle the full range of front-of-house functions—checking in guests, managing the reservation system, promoting services and retail, processing payments, and answering questions about treatments. The role is fundamentally about making every transaction feel seamless and intentional, turning logistics into hospitality.
The work is physically active; you'll be on your feet moving through the spa environment, occasionally navigating uneven surfaces, and regularly lifting and carrying items up to 10 pounds independently or 25 pounds with assistance. You'll need to read and verify information carefully in the reservation software and maintain professional appearance and communication at all times. High school completion is preferred, but no prior spa or hospitality experience is required. This is an entry-level position suited to someone organized, detail-oriented, and comfortable with a dynamic, guest-facing environment where no two days are identical.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Spa Specialist postings in Park City, and analyze any offer before you accept it.
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