Rooms Preventative Maintenance
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Perform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM), meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, dusting, touch-up painting, touch-up furniture ensuring that all necessary hardware and appliances are present in the room and in working order, replacing light fixtures, and inspecting and repairing grout and caulking. Maintain, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
The Rooms Preventative Maintenance role at The Ritz-Carlton Orlando involves systematic upkeep of guest rooms, meeting spaces, and public areas to maintain the property's standards. You'll perform a mix of deep cleaning tasks—vacuuming behind furniture, spot cleaning carpets, dusting surfaces—alongside minor repairs like replacing light fixtures, tightening fixtures, patching walls, and inspecting grout and caulking. The work includes regular mattress flipping and inspection, bed frame assembly, and ensuring all appliances and hardware are functional and present. You'll also handle general surface cleaning of bathrooms, floors, windows, and walls throughout guest areas.
This is a full-time, in-office position that requires physical capability to reach overhead and below the knees, bend, twist, and stoop regularly. You'll lift and carry objects up to 50 pounds independently and assist with heavier items. The role demands standing, walking, or sitting for extended periods. You'll report safety hazards and maintenance issues to your supervisor, follow company safety protocols, and maintain professional appearance and confidentiality.
The position suits someone with minimal or no prior maintenance experience—a high school diploma or equivalent is preferred but the role welcomes entry-level candidates. You should be detail-oriented, able to follow procedures consistently, and comfortable with hands-on work in a hospitality environment where guest interaction and service standards matter.
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Pay for this role
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