Nurse Intake Specialist
Morgan & Morgan, P.A.
Salary undisclosed
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Description
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
Morgan & Morgan is seeking a Full‑Time Registered Nurse (RN) to join our Case Control Center in a client‑facing intake role. This position requires working five days per week, handling inbound telephone calls related to medical malpractice and nursing home claims. Our clients are often navigating traumatic and emotionally difficult situations, and Nurse Intake Specialists serve as their first point of contact - making empathy, professionalism, and compassion essential to success in this role.
Candidates who live within a commutable distance of a Morgan & Morgan office will be expected to work on‑site as part of their regular schedule.
The ideal candidate will have availability to work between 7:00 a.m. and 7:00 p.m. EST, with weekend coverage required as business needs dictate. If you are passionate about helping others, demonstrate strong empathy and respect in your interactions, and are seeking a long‑term career where you can apply your nursing expertise in a new setting, we encourage you to apply. Qualified candidates may earn up to $250 after 90 days of employment.
Responsibilities
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Conduct detailed intake calls with prospective clients.
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Vet and assess medical malpractice and nursing home claims.
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Gather and document medical and factual information with accuracy.
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Support key aspects of the legal intake process.
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Handle client questions and concerns with empathy and professionalism.
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Enter and maintain detailed client information in internal systems.
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Maintain confidentiality and exercise sound judgment in all interactions.
Qualifications
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Active Registered Nurse (RN) license required.
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Strong verbal and written communication skills.
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Exceptional listening, critical thinking, and problem‑solving abilities.
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Comfort working on the phone for extended periods.
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Strong computer and data entry skills.
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Highly organized with the ability to multitask and learn quickly.
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Able to work independently in a fast‑paced environment.
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Professional demeanor with a calm, empathetic, and client‑focused approach.
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Reliable, punctual, and dependable.
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Bilingual skills are a plus!
#LI-EZ1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.
Benefits
- dental insurance
- 401(k)
- paid time off
About this role
Morgan & Morgan's Case Control Center is looking for a Registered Nurse to handle intake calls for clients pursuing medical malpractice and nursing home claims. You'd be the first point of contact for people often dealing with traumatic situations, meaning the role demands genuine empathy alongside clinical judgment. Your day involves conducting detailed intake assessments, documenting medical and factual information accurately, vetting claims, and entering client data into internal systems—all while maintaining confidentiality and managing the emotional weight of these conversations.
This is a full-time, in-office position in Las Vegas requiring availability between 7 a.m. and 7 p.m. EST with occasional weekend coverage. You'll need an active RN license, strong phone and computer skills, and the ability to work independently in a fast-paced environment while juggling multiple tasks. Bilingual capability is valued but not required. The firm offers standard full-time benefits including medical and dental insurance, 401(k), paid time off, and paid holidays, with compensation reaching up to $250 after 90 days.
This role suits nurses looking to apply their clinical expertise outside traditional healthcare settings and who are drawn to consumer advocacy work. If you're comfortable with extended phone work, thrive on helping clients navigate difficult circumstances, and want a position where your nursing background directly supports legal intake processes, this could be a meaningful career shift.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Nurse Intake Specialist postings in Las Vegas, and analyze any offer before you accept it.
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