Clinical Team Manager Bi-lingual (Cantonese)
By the Bay Health
$130,000 - $162,000 / year
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Description
By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.
Come join our Hospice team! Our S.F. Team has a diverse and dedicated team of clinicians, many of whom are multilingual in Mandarin, Cantonese and Taishanese. We strive to employ clinicians who have the passion and language/cultural skillsets to continue providing the highest level of care possible as we grow our census of culturally diverse patients.
This full-time position offers competitive pay, generous benefits and a supportive work environment.
The Clinical Team Manager serves as a leader and resource for the clinical team on a day to day basis. This role is responsible for coordinating high quality patient care using an interdisciplinary team approach. The Clinical Team Manager is responsible for the patient satisfaction and quality scores of the team, financial performance, adherence to regulations and policies/procedures, and the development of staff. The Clinical Team Manager promotes a constructive, professional working environment where collaboration, team work and innovation are expected. The Clinical Team Manager ensures that By the Bay Health standards and ethics are consistently upheld.
Schedule:
Monday - Friday; 8:30am - 5:00pm
Location:
Hybrid; 4 days a week onsite required, 1 day remote
By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.
Essential Duties & Responsibilities include (but are not limited to):
- Provide guidance to the team members in regular transdisciplinary team meetings; the development, review and revision of the patient/family plan of care; facilitation of problem solving sessions; and delivery of team support.
- Assess daily staffing needs and implements re-distribution of resources based on census to maximize patient care.
- Periodically audit selected clinical records for documentation concerning HHA supervision, visits/matching orders, and other areas related to regulatory compliance and enter findings in audit database. Hold staff accountable to standards.
- Coordinate transdisciplinary team meetings and supervise the planning, coordination, and delivery of the transdisciplinary team interventions.
- Conduct appropriate supervisory visits to allow for clinical observation of performance of assigned team members in accordance with agency policy, accreditation, and regulatory standards.
Education/Experience:
- BSN in Nursing or Master’s degree in social work from a school accredited by the Council on Social Work Education
- Minimum of two years of nursing or social work practice experience ideally in a home health, hospice or community health setting within the past five years.
- Five years supervisory experience or relevant progressive management experience preferred
Certificates, Licenses, Registrations:
- Current license as a registered professional nurse in the State of California or current Licensed Clinical Social Work (L.C.S.W.) certification in the State of California
- Public Health Nursing certification highly desirable.
- HPNA certification preferred.
Pay Range:
$130K - $162K annually
By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.
Benefits
- stock options
About this role
By the Bay Health's San Francisco hospice team is seeking a Clinical Team Manager who is fluent in Cantonese to lead and support their growing caseload of culturally diverse patients. This hybrid role (four days onsite, one remote) sits at the intersection of clinical leadership and operational management—you'd oversee day-to-day team coordination, facilitate transdisciplinary care planning, conduct supervisory visits and clinical audits, manage staffing allocation, and hold staff accountable to quality and regulatory standards. The position requires either a BSN with a current California RN license or an MSW with LCSW certification, plus a minimum of two years of nursing or social work experience ideally in home health, hospice, or community settings. Five years of supervisory or progressive management experience is preferred, as is HPNA or Public Health Nursing certification.
This is a full-time role offering $130,000–$162,000 annually with competitive benefits and a supportive environment. It suits someone who is energized by team-based, patient-centered care and who brings both clinical credibility and leadership capability. Your Cantonese fluency would be a direct asset to By the Bay Health's mission of providing culturally competent end-of-life and palliative care to a diverse community.
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Pay for this role
$130,000 to $162,000 per year
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