Assistant Store Director - Fashion Valley
Rebag
$50,000 - $65,000 / year
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Company
Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.
Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.
Role Description:
Our Store Experience Leads are the critical contributors to driving sustainability in the fashion industry. In this role, you will be responsible for building rapport, capturing leads, and converting them through a charismatic presentation of our product and superb follow-through.
You will be challenged to support and manage your sales peers, build customer relationships, educate others about resale and match the benefits of selling their once loved luxury items to the needs of your customers. You will also assist leadership and training teams in the development of the in-store experience within the team. At the end of the day, you will be measured and rewarded for your ability to convert new business and also your ability to create Rebag fans who will tell our story to their friends and family.
To succeed at Rebag, you must be energetic, highly organized, and hard-working. You should have a passion for fashion, sustainability, and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
Job Responsibilities:
- Welcome customers to Rebag by making their journey and understanding of Resale a memorable and exciting experience.
- Identify and overcome objections and obstacles, including quoted items, financing options, and customer education, and resale pricing.
- Coordinate all aspects of the sellers' final transaction, including receipt of final payment.
- Contribute ideas toward improving the Rebag's sales and trade experience, as well as back-end processes and procedures.
- Demonstrate a mastery of all Rebag products and services. Keep up with industry trends and best practices.
- Proactively and consistently update our CRM system to ensure accurate customer experience information is captured to build stronger rapport.
- Ensure opening and closing procedures are to standards
- Assist management in developing the sales team to deliver best-in-class knowledge and experience to every customer that walks in to the boutique
- Lead the sales team to success by achieving monthly sales quota
- Assist and perform required tasks with attention to detail to ensure all transactions both in sales and submissions are properly processed
Requirements:
- Team-oriented and possesses the ability to work cross-functionally with other groups.
- Strong organization, prioritization and time management skills; highly attentive to detail.
- Ability to work across multiple systems.
- Enthusiastic and passionate about the changes in the resale industry.
- Relatable and conversationalist not afraid of getting to new faces
- Passion for Fashion and Sustainability
- Tech Savvy
- Self-starter who likes to enjoy a new challenge
- Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
- Able to present a case study on the industry and what makes Rebag a leader in the Industry
- Comfortable standing on your feet for long periods of time
- Lead by example at all times
- Ability to work weekends and evenings
- Ability to lift a maximum of 40 lbs based on needs of the role.
- Legal right to work in the United States.
Salary Range: $50,000-$65,000
Variable up to $12,000
#LI-Onsite
About this role
Rebag's Fashion Valley store in San Diego is looking for an Assistant Store Director who will drive both sales and the customer experience in a luxury resale environment. You'll welcome customers, build rapport, and guide them through selling their designer handbags and accessories—educating them on resale benefits, handling objections, and closing transactions. Beyond individual sales, you'll support and develop your sales peers, contribute ideas to improve store operations, and maintain accurate customer data in the CRM system to strengthen relationships and repeat business.
This role suits someone energetic and detail-oriented with genuine passion for fashion and sustainability. You should be comfortable with systems and processes, relatable in conversation, and willing to work weekends and evenings on your feet. The position rewards both conversion ability and your capacity to build Rebag advocates who spread the word to friends and family. You'll report to leadership and help shape the in-store experience as the team grows.
The salary range is $50,000 to $65,000 annually, with variable compensation up to $12,000. This is a full-time, in-office role in San Diego.
How this employer is doing
solid
- Recently Raised Funding
In the news
This role's local market on JobMinglr
Pay for this role
$50,000 to $65,000 per year
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.