Installation Manager
Victors Home Solutions
$70,000 - $80,000 / year
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Description
Join the Team of a Lifetime!
What You’ll Do
- Oversee multiple installation and projects daily, from start to finish.
- Lead, support, and manage crew leaders and repair technicians to ensure work is completed safely, efficiently, and on schedule.
- Partner with Sales Managers and Production Administrators to coordinate project timelines, resolve challenges, and meet customer expectations.
- Proactively identify project risks, troubleshoot issues, and escalate concerns when necessary.
- Conduct pre-installation, installation, and post-installation inspections to ensure workmanship meets company standards and established processes.
- Communicate with homeowners throughout their projects, providing timely updates, addressing concerns, and ensuring a positive customer experience.
- Monitor project progress and hold field teams accountable for quality, productivity, and timely completion.
- Review and approve payroll for hourly employees, ensuring accuracy and timely processing.
- Identify opportunities to improve installation processes, team performance, and operational efficiency.
- Represent Victors Home Solutions with professionalism, accountability, and a commitment to doing the job right.
Key Responsibilities
- Valid driver’s license and clean driving record required.
- Previous supervisory or management experience.
- Experience in a customer service, field operations, or project coordination role.
- Strong leadership and communication skills, with the ability to motivate teams and hold others accountable.
- Excellent organizational and time management skills, including the ability to manage multiple projects and competing priorities.
- Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
- A customer-first mindset with a commitment to quality workmanship and service excellence.
- Ability to work collaboratively with field teams, sales, and administrative staff.
- Flexibility to manage changing schedules and resolve time-sensitive project issues.
Skills, Knowledge and Expertise
- Previous experience in residential roofing, construction, or home improvement.
- Experience managing installation crews, contractors, or field service technicians.
- Familiarity with installation quality standards, job inspections, and project scheduling.
Benefits
- 401(k) with company match.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Paid time off.
- Employee referral program.
Benefits
- 401(k) with company match. Health insurance. Dental insurance. Vision insurance. Paid time off. Employee referral program.
About this role
Victors Home Solutions is looking for an Installation Manager to oversee daily home improvement projects across the Detroit area. You'd be responsible for supervising crews and technicians, coordinating with sales and production teams, and ensuring quality work through pre- and post-installation inspections. The role requires constant communication with homeowners, risk management on active projects, and payroll oversight—essentially serving as the operational backbone between the company's sales promises and customer satisfaction.
The ideal candidate has a valid driver's license, prior customer service experience, and ideally a background in residential roofing. You'll need to juggle multiple projects simultaneously, make quick decisions under pressure, and maintain the company's standards while keeping timelines tight. This is a full-time, in-office position in Detroit paying $70,000–$80,000 annually, with standard benefits including health, dental, vision, 401(k) matching, and paid time off.
How this employer is doing
solid
- Expanding
Typical pay for this role
$80,000
Typical range: $40,000 to $100,000
In the news
Victors Home Solutions Expands into Columbus, Ohio, Roofing Contractor
This role's local market on JobMinglr
Pay for this role
$70,000 to $80,000 per year
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