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Merchandising Manager, Eyewear

Quince

$135,000 - $160,000 / year

San Francisco, California, United StatesFull-timeOn-siteIntermediate

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Description

ABOUT QUINCE

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes  and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.

OUR CULTURE

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before.

  • We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA.  Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.
  • Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. 
  • Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. 

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

THE ROLE

Merchandising Manager, Eyewear

We are seeking a Merchandising Manager, Eyewear to join our growing team. This merchant will be responsible for delighting Quince's growing customer base by building and scaling the Eyewear assortment, with a particular focus on prescription (Rx) lenses — spanning frames, single-vision and progressive lenses, blue-light, readers, and sunglasses.

 

KEY RESPONSIBILITIES

  • Scale the Eyewear business by adding to, refining, and improving the assortment across frames and prescription lens offerings
  • Own the prescription lens strategy — lens types (single vision, progressive, blue-light, readers), coatings, materials, and index options — and identify the right expansion opportunities to set the business up for long-term growth
  • Work closely with product development, sourcing, and technical design to develop and improve frames and lens quality, and to ensure a seamless Rx fulfillment experience for the customer
  • Partner with vendors and optical labs to deliver on quality, price, and prescription accuracy
  • Partner with planning, site merchandising, and marketing to grow the business
  • Obsess about every aspect of our products (fit, quality, lens performance, price) to deliver for the customer
  • Help drive the business forward to meet sales targets, customer ratings/return rates, and improved margins

 

REQUIREMENTS

  • Role is based in San Francisco, California, with a 3 days per week in-office requirement
  • 5–10 years of retail merchandising experience, ideally within Eyewear, optical, or prescription lens categories; luxury expertise preferred
  • Working knowledge of prescription lens technology, optical fulfillment, and frame construction strongly preferred
  • E-commerce and/or DTC experience preferred
  • Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
  • Product obsessed, with experience leveraging data tools and external sources
  • Critical eye to anticipate customer needs (both the "science" and "art" of retail merchandising)
  • Highly organized, detail-oriented, and analytical, with focus on execution, problem-solving, improving processes, and brand enhancement
  • Continuous learner and highly curious; open to new perspectives; proactive when changing course and facing added challenges
  • Excellent written and verbal communication, presentation, and interpersonal skills
  • Motivated by a fast-paced, collaborative environment where flexibility to stretch into or out of functional comfort zones is crucial for team success
  • Bachelor's Degree, preferred

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range
$135,000—$160,000 USD

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

 

Benefits

  • stock options

About this role

Quince is building its eyewear business from the ground up, and this role offers the chance to shape that category as it scales. You'd own the prescription lens strategy—deciding which lens types, coatings, and materials to offer—while building out the frames assortment and managing the entire customer experience from product quality to fulfillment accuracy. This means working across product development, sourcing, optical labs, and marketing to deliver on Quince's core promise: high-quality essentials at low prices through a direct-to-consumer model that cuts out traditional retail layers.

The position calls for 5–10 years of retail merchandising experience, ideally with eyewear or optical background. You'll need working knowledge of prescription lens technology and frame construction, though the role values curiosity and learning as much as existing expertise. Success here means being equally comfortable with data analysis and intuition, obsessing over product details while keeping an eye on sales targets and margins, and moving quickly in a fast-paced environment where you're expected to challenge conventional thinking rather than follow playbooks.

Based in San Francisco with three days per week in-office, the role offers a salary range of $135,000–$160,000 plus potential bonus and equity. This is a full-time position suited to someone who wants to build something new rather than optimize what already exists—and who's energized by the intersection of product quality, customer obsession, and operational rigor.

How this employer is doing

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Pay for this role

$135,000 to $160,000 per year

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