Billing Associate
Spot Inc.
$20 - $22 / hour
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Description
Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
About The Role:
Collaborating closely with the Spot Sales Team and AR Collections Team, The Billing Associate reports to the Billing Team Lead and/or Billing Manager and is responsible for completing the full invoicing process of their assigned customer accounts. The position strives to guarantee timely and accurate billing of Spot's customers.
Responsibilities:
- Complete full invoicing / billing cycle of assigned customer accounts
- Guarantee invoices are sent to Spot’s customers timely and accurately
- Ensure billing settings within customer profiles are correct and functioning properly
- Develop, update and improve billing SOPs for each assigned customer account on an ongoing basis
- Input status updates for tracking of orders missing information or documentation required for invoicing, taking necessary action to fulfill the requirements
- Collaborate closely with the sales teams and collections team to address and resolve issues that result in rejected or delayed payment of invoices
- Successfully navigate customer TMS platforms / payment portals and input data, upload invoices, PODs, receipts, etc. for payment processing
Qualifications:
Candidates should have an accounting, finance, business management, or similar background. You will be highly detail oriented, possess strong communication and organization skills, and excel in a fast paced, high-volume environment.
- Associate’s degree required, bachelor’s degree preferred
- 2+ years of previous accounts receivable / billing experience in a fast paced, high-volume position in lieu of a degree
- Prior logistics industry experience a plus • Intermediate to advanced computer knowledge required
- Must be able to sit at a desk for extended periods
- Full time, in office position
Skills:
- Ability to thrive in a fast-paced environment
- Strong communication, analytical and writing skills
- Strong organization and attention to detail • Adaptability, multi-tasking ability, sense of urgency
- Intermediate knowledge of Microsoft Excel (formatting, vlookup, pivot tables, etc.)
- Heavy focus on customer service and collaboration • Ability to work autonomously, with an emphasis on time management and ability to meet deadlines
- Understanding of accounting terms, processes, functions, and compliance
- Data analysis and problem solving
Additional Information:
- $20-$22 /hr
- Quarterly bonus opportunities
- 401(k) and employer matching
- Life Insurance
- Health, Dental, Vision Insurance
- Short & Long-Term Disability
- Paid Time Off (PTO)
- Employee Assistance Program
- Paid Parental Leave
- Paid Holidays
- Employee Recognition Programs
- Health Savings Account (HSA)
#LI-ZH1
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Benefits
- vision insurance
- 401(k)
- paid time off
- parental leave
- life insurance
About this role
Spot Inc. is seeking a Billing Associate to manage the complete invoicing cycle for assigned customer accounts in their Indianapolis office. Working within the Billing Team and collaborating with Sales and Collections, you'll be responsible for ensuring invoices are accurate, timely, and properly processed through customer systems. The role involves maintaining billing settings, developing account-specific procedures, tracking missing documentation, resolving payment issues, and navigating various customer platforms to upload invoices and supporting documents.
This position suits someone with accounting, finance, or business management background and at least two years of accounts receivable or billing experience in a high-volume environment. You'll need strong attention to detail, intermediate Excel skills, solid communication abilities, and the capacity to manage multiple priorities independently while meeting tight deadlines. Logistics industry experience is a plus. The role is full-time, in-office, and requires extended desk time.
Spot offers $20–$22 per hour with quarterly bonuses, comprehensive benefits including health, dental, vision, 401(k) with employer match, paid time off, paid parental leave, and an employee assistance program.
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Pay for this role
$20 to $22 per hour
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