Law Office Administrator - Albuquerque, NM
Cordell & Cordell
Salary undisclosed
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Description
Why This Role Matters
As the first point of contact for our potential and current clients, you play a critical role in shaping the client experience. You’ll ensure consultations are scheduled efficiently, communications are handled with care, and attorney calendars run smoothly helping clients feel supported from their very first interaction. This role also contributes directly to new client conversion and retention with bonus opportunities tied to performance.
What You’ll Do
• Serve as the primary point of contact for incoming client inquiries
• Schedule, confirm, and reschedule consultations
• Manage attorney calendars to maximize efficiency
• Conduct timely follow-up with prospective clients
• Deliver a professional, empathetic intake experience
• Enter and maintain accurate client data in our Case Management System
• Monitor and respond to calls, emails, and voicemails promptly
• Maintain an organized office and reception space
• Coordinate couriers, process servers, and marketing materials
• Process deposits, invoices, and check requests
• Handle sensitive client information with discretion and care
What We’re Looking For
We’re looking for someone who brings a blend of professionalism, reliability, and a commitment to quality client service. Ideal candidates will possess:
• High school diploma or GED
• Experience in a law office, medical office, or professional setting preferred
• Strong communication and client service skills
• Highly organized with strong attention to detail
• Ability to multitask and manage competing priorities
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Professional presence and dependable attendance (on-site, M–F, 8–5)
• Proactive, solutions-oriented mindset
Acknowledgement:
The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.
We also offer our full-time employees the following benefits:
- Medical Plans: including HDHP, PPO, HSA and FSA
- Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance
- 401(k) Savings with Employer Matching
- Paid time off
- Participate in our Wellness Program and potentially earn Employer Paid health premiums!
Benefits
- health insurance
- 401(k)
- paid time off
- disability insurance
- wellness program
About this role
Cordell & Cordell's Albuquerque office is seeking a Law Office Administrator to serve as the central hub for client interactions in a family law practice. You'll be the first voice and face clients encounter, managing everything from scheduling consultations and maintaining attorney calendars to handling intake calls, emails, and follow-ups with professionalism and empathy. The role also involves administrative tasks like data entry in the case management system, coordinating with process servers and couriers, and processing financial documents—all while maintaining confidentiality and organization in a fast-paced environment.
This position rewards performance with bonus opportunities tied to new client conversion and retention, recognizing your direct impact on the firm's growth. You'll need strong communication skills, proficiency with Microsoft Office, and the ability to juggle multiple priorities without losing attention to detail. Prior experience in a law office, medical office, or similar professional setting is preferred, though the core requirement is a high school diploma or GED combined with demonstrated reliability and a client-focused mindset.
The role is full-time, in-office Monday through Friday, 8 a.m. to 5 p.m. Cordell & Cordell offers competitive compensation, comprehensive health benefits including medical, dental, and vision coverage, a 401(k) with employer matching, paid time off, and a wellness program—reflecting the firm's stated commitment to work-life balance.
How this employer is doing
solid
- Workplace Culture News
In the news
Cordell & Cordell Paralegal Gets Bias, Harassment Reprisal Trial, Bloomberg Law News
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Law Office Administrator - Albuquerque, NM postings in Albuquerque, and analyze any offer before you accept it.
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