Retail Assistant Manager
MN Cannabis Staffing
$24 / hour
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Description
At Minnesota Cannabis Services, we’re not just building businesses — we’re building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology.
We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.
When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.
As an Assistant Manager, you are a key leader on the dispensary floor. You'll support store leadership in driving daily operations, developing staff, managing cash and inventory, and ensuring a compliant, customer-first environment. This is a high-impact role for someone who thrives in a fast-paced, highly regulated retail setting and is ready to grow their leadership career in cannabis.
Key Responsibilities:
Operations & Compliance
- Oversee daily store operations and ensure adherence to all SOPs and company policies
- Manage shift coverage, staffing adjustments, and timesheet accuracy
- Ensure full compliance with all state cannabis regulations and internal procedures
- Support change management implementations and ensure SOP updates are communicated and trained to all staff
Cash Management
- Open and close petty cash banks
- Facilitate cash vault services, pickups, and dropoffs
- Reconcile EOD cash reports and manage POS/card/cash accuracy
Inventory Management
- Receive deliveries and process vendor returns
- Restock products and maintain accurate inventory levels
- Conduct audits, adjustments, and oversee inventory destruction
Team Leadership & Development
- Supervise, mentor, and develop a team of retail employees
- Facilitate new hire training and ongoing sales and leadership coaching
- Complete incident reports and maintain thorough documentation for performance management
- Make recommendations for promotions and terminations
- Ensure team compliance with attendance policies
Customer Experience
- Set the standard for excellent, compliant customer service on the floor
- Handle escalated customer issues with professionalism and efficiency
- Coach budtenders in real time on product knowledge, service standards, and compliance
- Manage customer queue and support floor operations during peak hours
Visual Merchandising & Marketing
- Manage in-store digital menus, displays, and kiosk menus
- Maintain print signage and banners
- Implement sales and promotional content and gather customer feedback on campaigns
Reporting
- Complete EOD, cash bank, and labor cost reporting
- Track transaction value and customer complaints
- Report employee relations issues, progressive discipline actions, and HR matters to leadership
Qualifications:
- Must be at least 21 years of age
- High school diploma or equivalent required
- 2+ years of retail, hospitality, or customer service experience required; supervisory experience preferred
- Cannabis industry experience a plus — not required
- Strong leadership, communication, and conflict resolution skills
- Comfortable working in a highly regulated, compliance-driven environment
- Proficiency with POS systems and inventory software; cannabis seed-to-sale experience a plus
- Ability to work flexible hours including evenings, weekends, and holidays
- Must be able to regularly lift up to 50 pounds and stand for up to 8 hours per shift
- Must meet all state requirements for employment in a licensed cannabis facility
Compensation & Benefits:
- $24.04/hr. | Full-time, 40 hours per week
- Employee Discount
- Health benefits available, including both high-deductible and low-deductible plan options
- Employee Assistance Program (EAP)
- Earned Sick & Safe Time (ESST)
- Holiday Pay for anyone working New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
At Minnesota Cannabis Services, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people — providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry.
Here, you’ll be part of a high-performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.
If you’re driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Minnesota Cannabis Services.
Minnesota Cannabis Services is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Benefits
- employee discount
About this role
Minnesota Cannabis Services is seeking an Assistant Manager to lead daily operations at their Mahtomedi dispensary. You'll manage a retail team while ensuring strict compliance with state cannabis regulations, overseeing everything from staff scheduling and cash handling to inventory management and customer service standards. This role sits at the intersection of operational excellence and regulatory precision—you'll be responsible for training budtenders, handling escalated customer issues, implementing promotions, and completing detailed reporting on cash, labor, and employee relations.
The ideal candidate brings at least two years of retail, hospitality, or customer service experience, with supervisory background preferred. You'll need comfort working in a highly regulated environment, proficiency with POS and inventory systems, and the physical capability to lift up to 50 pounds and stand for full shifts. Cannabis industry experience is a plus but not required; what matters more is your ability to lead with clarity, communicate policies effectively, and solve problems in a fast-moving setting.
This full-time position offers $24.04 per hour, health insurance options, an employee assistance program, earned sick and safe time, and holiday pay. It's suited for someone ready to build a leadership career in cannabis retail while working alongside experienced industry professionals who mentor and invest in their team's growth.
Typical pay for this role
$20,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
$24 per hour
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