Intern
Portnox
Salary undisclosed
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Description
This is a mostly remote opportunity, with in-office days on Mondays.
Key Responsibilities
Human Resources
- Assist with onboarding and offboarding processes
- Maintain employee records and documentation
- Support scheduling, training coordination, and general HR administrative tasks
Channel Agreements & Partnerships
- Help organize and track channel partner agreements
- Assist with document management and version control
- Support internal coordination related to partner communications
Renewals & Contract Support
- Track upcoming renewals and key dates
- Assist with preparing renewal documentation
- Update internal systems and reports related to renewals
Customer Experience
- Support customer communications and follow-ups
- Assist with organizing feedback, tickets, or survey data
- Help ensure customer records and processes are accurate and up to date
General Administrative & Ad Hoc Support
- Data entry and system updates across tools and platforms
- Prepare spreadsheets, reports, and basic documentation
- Support special projects and miscellaneous “odds and ends” as needed
Skills, Knowledge and Expertise
- Currently enrolled in a college or university
- Strong organizational skills and attention to detail
- Comfortable working across multiple tasks and priorities
- Proficient with basic office tools (e.g., Google Workspace or Microsoft Office)
- Clear written and verbal communication skills
- Reliable, proactive, and eager to learn
About this role
Portnox is seeking an organized, detail-oriented intern to support operations across HR, channel partnerships, renewals, customer experience, and general administration. You'll gain broad exposure to how a growing organization functions while handling hands-on work like employee onboarding, partner agreement tracking, renewal documentation, customer communications, and data management. The role is mostly remote with in-office Mondays in Austin.
This internship suits someone who thrives on variety and enjoys learning new systems and processes. You'll need strong organizational skills, proficiency with standard office tools like Google Workspace or Microsoft Office, and clear communication abilities. The position requires you to be currently enrolled in college or university, reliable, and comfortable juggling multiple priorities and ad hoc projects as they arise.
How this employer is doing
solid
- Expanding
- Recently Raised Funding
Typical pay for this role
$40,000
Typical range: $20,000 to $60,000
In the news
Portnox expands ZTNA with passwordless access for RDP, SSH, and enterprise consoles, Help Net Security
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Intern postings in Austin, and analyze any offer before you accept it.
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