Senior Manager, Collections/AR & AP
Confluence
Salary undisclosed
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Description
At Confluence, we’ve always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence.
The Senior Manager, Collections, Account Receivable and Payable is responsible for leading the Collections function, supporting escalations, overseeing Accounts Payable operations, and contributing to treasury, cash flow, and cash management activities. The primary focus of the role is ensuring customer cash is collected promptly and effectively while providing leadership and support to the collections team.
Key Responsibilities
- Lead the collections function and support the collections team.
- Ensure timely collection of customer payments.
- Manage and resolve escalated collection issues.
- Partner with customers and internal and external stakeholders to address collection-related inquiries.
- Support collection activities as needed during escalations or periods of increased demand.
Accounts Payable Oversight
- Provide leadership and oversight of Accounts Payable operations.
- Partner with the AP team to ensure effective processes and controls.
Treasury & Cash Management
- Support treasury-related activities.
- Contribute to cash flow management and cash forecasting initiatives.
- Assist with broader cash management responsibilities across the organization.
Skills, Knowledge and Expertise
- Bachelor's degree in Finance, Accounting or related.
- Minimum of 6 years of progressive experience in collections, accounts receivable, order-to-cash, or working capital management experience, including 3+ years in a manager/supervisor role, with responsibility for aged debt performance, customer escalations, and collections process improvement.
- Experience in process automation, bringing manual processes to ERP to reduce manual intervention
- Strong Excel skills
- Netsuite experience preferred.
Benefits
If you believe that this job posting is noncompliant, please email us at recruitment@confluence.com.
AI Use In Interviews
The interview is designed to assess your own experience, thought process and communication skills. If AI use is permitted as part of an exercise, we will clearly explain this beforehand.
Pre-Employment Screening Disclaimer
As part of our recruitment process, we carry out identity checks on all candidates. Offers of employment are conditional upon the completion of satisfactory background checks prior to the commencement of work. These checks may include verification of identity, right to work in the UK, employment history, and other relevant pre-employment screening.
Benefits
- Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes: 🕚 Generous Time Off packages including additional half days with each public holiday in your location. 🌎 Global Career Development opportunities 🎊 Social Events 💵 Referral Bonus scheme - Upto $3,000 per successful referral 🚀 Plus many more! More about the Location We offer flexible working options for all employees. #LI-Hybrid Values We look for people who align with our 4 values. Integrity Face reality with honesty, courage and accountability Imagination Deal creatively with challenges and envision what the world could be Discipline Build good habits into reflexes which become a part of our life Service Committed to the success of others If you would like to find out more about a Career at Confluence, please apply today. If you believe that this job posting is noncompliant, please email us at recruitment@confluence.com. AI Use In Interviews To ensure a fair and consistent assessment for all candidates, we ask that you do not use AI tools, external assistance or prepared real time prompts during ta screening call or interview unless we have specifically advised that these are permitted. The interview is designed to assess your own experience, thought process and communication skills. If AI use is permitted as part of an exercise, we will clearly explain this beforehand. Pre-Employment Screening Disclaimer As part of our recruitment process, we carry out identity checks on all candidates. Offers of employment are conditional upon the completion of satisfactory background checks prior to the commencement of work. These checks may include verification of identity, right to work in the UK, employment history, and other relevant pre-employment screening. Please note that additional checks may be required depending on the nature of the role and the jurisdiction in which the role is based or operates. These may include, but are not limited to, criminal record checks or financial background checks where applicable.
About this role
Confluence, an investment data company with a global presence, is seeking a Senior Manager to lead its collections function while overseeing accounts payable operations and contributing to broader cash management activities. Based in Pittsburgh with hybrid flexibility, this role centers on ensuring timely customer payment collection, managing escalations, and building effective processes across the collections team. You'll partner with customers and internal stakeholders to resolve collection issues while supporting treasury and cash flow initiatives.
The ideal candidate brings at least six years of progressive experience in collections, accounts receivable, or working capital management, including three or more years in a management capacity. You should have hands-on experience with revenue recognition standards (ASC 606 and 605), process automation and ERP implementation, and SaaS contract interpretation. Strong Excel proficiency is essential, and NetSuite experience is preferred. A bachelor's degree in Finance, Accounting, or a related field is required.
This position suits someone who thrives in operational leadership with a focus on cash management and process improvement. Confluence offers generous time off, global career development, social events, and a referral bonus program up to $3,000, alongside a flexible work environment aligned with the company's values of integrity, imagination, discipline, and service.
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