Account Executive, SMB Grower
Stripe
Salary undisclosed
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Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.
What you’ll do
Responsibilities
- Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
- Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
- Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
- Own the full sales cycle from lead to close for startups and small/medium businesses
- Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
- Make every potential Stripe user happy with every interaction, regardless of deal size
- Identify and understand users’ pain points to propose Stripe solutions
- Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams
Who you are
We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
Minimum requirements
- 5+ years of experience in a client-facing/sales role
- Ability to understand complex technical ecosystems and build great relationships with technical users
- Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
- Analytical ability to manage complex pricing and cost considerations
- Experience managing projects with input from cross-functional teams
- A knack for working well with a wide range of stakeholders, both internally and externally
- Ability and motivation to operate in a highly ambiguous and fast-paced environment
- Superior verbal and written communication skills
Preferred qualifications
-
- Prior experience in a sales and/or customer-facing role at a high growth technology company
- Experience with Excel and SQL, or a willingness to learn
About this role
Stripe's Account Executive, SMB Grower role is a consultative sales position focused on expanding revenue within the company's existing small and medium-sized business customer base. You'll manage the full sales cycle for upsells and renewals, identify where clients can extract more value from Stripe's platform, and execute scaled strategies to drive adoption of new products. The work spans lead generation through close, with responsibility for contract negotiations, territory management, and coordinating cross-functional support from product, operations, and risk teams.
This role demands someone with at least five years of client-facing or sales experience who can navigate technical complexity and build credibility with technical stakeholders. You'll need strong analytical skills to manage pricing discussions and project coordination across multiple internal teams, plus the communication ability to work effectively with a broad range of personalities and priorities. The position requires comfort operating in ambiguity and high velocity—generating your own leads through cold outreach, managing multiple deal cycles simultaneously, and staying organized across competing priorities.
The contract-based, in-office position in Toronto suits a strategic seller who thrives on relationship-building and consultative problem-solving rather than transactional sales. Prior experience at a high-growth tech company and familiarity with Excel or SQL are valued, though willingness to learn is acceptable. This is fundamentally a role for someone who enjoys the complexity of enterprise-grade sales at scale within an existing customer base.
How this employer is doing
solid
- H1B: Active Visa Sponsor
- Recent Acquisition
- Recently Raised Funding
- Active Visa Sponsor
In the news
Stripe president says checkout pages ‘will go away’ as AI commerce expands, Business Insider
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Account Executive, SMB Grower postings in Toronto, and analyze any offer before you accept it.
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