Operations Associate (Part-Time)
JACKPOT
Salary undisclosed
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Description
ABOUT JACKPOT
At Jackpot, our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment.
Internally, we’ve fostered a culture built on our core values – Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry.
THE ROLE
At Jackpot, our Operations team is vital to our success. We’re seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Columbus, OH. If you’re eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you!
Schedule: Availability Monday-Friday, 7:30am-5pm and open availability on the weekends.
WHAT YOU'LL DO
- Accurately and efficiently process customer orders to ensure a smooth and organized experience.
- Follow opening and closing procedures for assigned work area.
- Maintain all location equipment, ensuring it remains in good working condition.
- Troubleshoot basic technical issues.
- Promptly escalate any issues, concerns, or feedback to the on-duty supervisor.
- Adhere to established operating procedures to maintain quality and consistency.
- If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean.
- Assist with special projects as required.
WHAT WE’RE LOOKING FOR
- A minimum of a High School degree or equivalent.
- Must be 18 years or older.
- The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays.
- A passion for learning new processes and technologies.
- Experience in fast-paced environments.
- Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
- Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting.
WHAT’S IN IT FOR YOU?
- Hourly Pay Rate: $18
- 401(k)
- Sick Time
- Dedication to Lifelong Learning through our Monthly Speaker Series
- A values-driven team culture built through intentional hiring, fostering collaboration and alignment.
Jackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment. We foster a diverse environment where all employees can thrive, feel valued, and contribute to making a positive impact together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law.
#LI-Onsite
Benefits
- 401(k)
About this role
Jackpot is building an online lottery and gaming platform, and this part-time Operations Associate role supports the core work that keeps that business running. You'd handle customer order processing, manage equipment and basic troubleshooting, follow opening and closing procedures, and assist with retail operations as needed—all while reporting to the Operations Manager at the Columbus office. The position requires flexibility, including weekday availability from 7:30am to 5pm and openness to weekend shifts.
This role suits someone with operations experience or comfort in fast-paced environments who can work independently and catch details others might miss. You'll need to be at least 18 with a high school diploma, physically capable of standing, walking, and occasionally lifting up to 25 pounds, and genuinely interested in learning new processes and technologies. The company emphasizes a values-driven culture centered on decisiveness, grit, and lifelong learning—values they reinforce through monthly speaker series and intentional team collaboration.
The position offers $18 per hour, 401(k) access, and sick time. If you're looking to grow in operations at a startup and can commit to the flexible schedule, this is a straightforward entry point into Jackpot's growing business.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Operations Associate (Part-Time) postings in Columbus, and analyze any offer before you accept it.
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