Veterinary Receptionist
Shelton Veterinary Center
$18 - $21 / hour
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Description
Shelton Veterinary Center is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our progressive environment means you’ll get to work with top-of-the-line equipment with a strong emphasis on alternative medicine. As part of our team, you’ll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.
Shelton Veterinary Center is a state-of-the-art hospital that was built in 2005. We are a team that works well together as a cohesive unit and sees all of our clients and their fur babies as a family to provide them with the utmost care and compassion. We are proud to be a staple in our community, serving our clients and patients throughout their lifetime. We are excited to see our team growing and cannot wait to show you what truly makes us special! https://sheltonvetcenter.com/
Client Service Representative
Shelton Veterinary Center in Shelton, CT
WHAT YOU’LL DO
- Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
- Warmly greets clients
- Prepares patient files
- Receives and relays client correspondence and updates client financial records
- Answers client’s inquiries about basic animal care questions and routine procedures
- Educates clients on over-the-counter products such as flea and tick preventions
- Admits patients and handles medical records entries accurately
- Prepares client invoices for services performed
- Handles payment transactions
- Receives and relays telephone, fax, and email messages accurately and promptly
Compensation
$18.00 - $21.00 per hour (based on experience)
Our Comprehensive benefit package includes:
- Medical, dental, and vision insurance
- 401(k) with a total company match up to 4%, after 6 months of employment
- Generous paid time off and flexible scheduling
- Continuing education allowance and professional development support
- Mental Health Resources
- Company paid bonding leave or applicable state provided bonding leave
Perks for Your Pets Too!
Because we know how much your pets mean to you, we offer special benefits designed just for them:
- Pet Care: Discounts on veterinary services and products
- Diagnostics: Savings on reference lab testing
- Nutrition: Discounts on Purina pet foods
- Insurance: Preferred rates with our pet insurance partner
REQUIREMENTS
- High school diploma or equivalent
- Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
- Significant experience with basic office functions in a busy office environment
- Must be a team player and have compassion for pets and their people
Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.
Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/
Where uncommon support partners with joy.
Benefits
- health insurance
- vision insurance
- 401(k)
- paid time off
- professional development
About this role
Shelton Veterinary Center, a state-of-the-art facility built in 2005, is seeking a Client Service Representative to manage the front-desk operations of their progressive practice. You'll handle the full range of reception duties: answering multi-line phones, greeting clients warmly, admitting patients, preparing and updating medical records, processing payments, and managing client correspondence. The role also involves educating pet owners on routine care, preventive products like flea and tick treatments, and fielding basic animal care questions—so you'll need genuine compassion for both pets and their people alongside solid organizational skills.
The position suits someone with experience in a busy office environment who works well as part of a cohesive team. Prior veterinary reception experience is preferred but not required; a high school diploma or equivalent is the baseline requirement. Shelton Veterinary Center emphasizes alternative medicine and uses current technology, meaning you'll work with modern systems and have access to professional development support and continuing education opportunities.
The role is full-time, in-office, and pays $18–$21 per hour depending on experience. Benefits include medical, dental, and vision insurance; a 401(k) with up to 4% company match after six months; generous paid time off with flexible scheduling; mental health resources; and notably, discounts on veterinary services and pet products for your own animals.
Typical pay for this role
$40,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
$18 to $21 per hour
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