Host - Dogwood Restaurant - $19.10/hr.
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
Dogwood Restaurant at The Ritz-Carlton in Charlotte is hiring a full-time Host at $19.10 per hour. The role centers on orchestrating the dining experience from the moment guests arrive—greeting parties, seating them thoughtfully, and ensuring their table is set to the hotel's standards. You'll manage the flow of the dining room, arrange seating for groups with special needs, maintain place settings and menu quality, and keep work areas clean throughout service. The position requires you to be on your feet for extended periods, handle light physical tasks, and communicate clearly with both guests and team members.
This is an entry-level position with no prior restaurant experience required, making it accessible to anyone willing to learn Ritz-Carlton service standards. You'll be part of a larger dining team in a full-service restaurant setting, expected to follow company policies, support colleagues, and uphold the professional appearance and discretion the brand demands. If you're comfortable with a fast-paced environment, attention to detail, and delivering hospitality in an upscale setting, this could be a solid starting point in hotel food and beverage operations.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Host - Dogwood Restaurant - $19.10/hr. postings in Charlotte, and analyze any offer before you accept it.
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