FT Server - Dogwood Restaurant - $8.49/hr. + Tips
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
Dogwood Restaurant at The Ritz-Carlton in Charlotte is hiring a full-time server focused on creating memorable guest experiences rather than simply delivering food and drinks. The role involves constant movement—setting tables, communicating orders to the kitchen, serving guests, and maintaining clean work areas. You'll be on your feet for extended periods, handling items up to 25 pounds independently and up to 50 pounds with assistance, while reading menus and verifying information to ensure accuracy.
The position suits someone new to hospitality or with minimal serving experience who takes initiative and pays attention to detail. You'll need to maintain professional appearance and communication, follow company procedures, and prioritize workplace safety. The base wage is $8.49 per hour plus tips. A high school diploma or equivalent is preferred but not strictly required, and no prior supervisory experience is expected.
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Pay for this role
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