Senior Account Manager
OLIVER SEAPAC
Salary undisclosed
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Description
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Senior Account Manager
Location: Mumbai, India
About the role:
OLIVER is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities.
The Senior Account Manager is responsible for running the day-to-day operations in the studio. You are responsible for liaising with the Clients and internal teams to ensure the on-time, on-brief delivery of high- quality digital projects. As the Senior Account Manager, you will be leading project delivery, from ideation to execution, for a number of brands, working with multiple internal and external teams. You will support business growth by ensuring that projects are delivered on-time, within budget and to the highest quality standards. You will also work closely with the Account Director and Business Director to ensure that the Clients are happy, and to look for up-selling opportunities.
The role will support one of India’s leading beauty and cosmetics brands, working across its diverse product portfolio.
What you will be doing:
- Responsible for the day-to-day execution of accounts, from an operational, output, Client, and team management perspective
- Accountable for the delivery of the growth and achievement of growth targets
- Accountable for receiving positive Client feedback for all projects delivered
- Manage and develop positive Client relationships
- Manage and develop junior team members
What you need to be great in this role:
- 5 years of experience from outside of the studio
- Minimum 2 years of experience in Account Management level
- Experience of managing multiple teams and skill sets
- Evidence of growth
- Record of re-signing accounts
- Self-motivated, working with little supervision
- Collaborative team player, open minded and non-political
- Proven ability to communicate and liaise with junior to senior-levels in the business
- Discrete about all confidential and personal information
- Driven, proactive, helpful, and an enthusiastic team player
- Financial rigor and business acumen
- Quality of being extremely thorough and accurate
- Clear understanding of all OLIVER products
- Demonstrable leadership abilities
- Passion for and inquisitive about AI and new technologies
- Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical
Req ID: 18827
#LI-Onsite - #LI-JQ1
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Our recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
About this role
OLIVER operates a distinctive model where dedicated in-house agencies work directly within client offices, and this Senior Account Manager role puts you at the operational heart of that model. Based in Mumbai, you'll manage day-to-day delivery for one of India's leading beauty and cosmetics brands, overseeing projects from ideation through execution while coordinating multiple internal and external teams. The position demands someone who can balance client relationships, team leadership, and rigorous project management—ensuring work ships on time, on budget, and to quality standards while identifying opportunities to grow the account.
You'll need at least five years of experience outside agency walls and a minimum of two years in account management, with a proven track record of managing diverse teams and retaining clients. This role rewards self-starters who thrive with autonomy, communicate effectively across all levels, and bring both financial discipline and meticulous attention to detail. Leadership capabilities matter here; you'll develop junior team members while working closely with Account and Business Directors to keep clients satisfied and drive growth.
A genuine curiosity about AI and emerging technologies is essential—not necessarily hands-on expertise, but the mindset to learn how new tools can enhance your work and your team's output. If you're driven by results, collaborative by nature, and energized by the prospect of transforming how a major brand approaches its marketing operations, this full-time in-office position offers the scope to make a real impact.
Typical pay for this role
$100,000
Typical range: $80,000 to $140,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Senior Account Manager postings in Mumbai, and analyze any offer before you accept it.
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