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Registered Massage Therapist (Casual)

The Ritz-Carlton

Salary undisclosed

Toronto, ON, CanadaPart-timeOn-siteIntermediate

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Description

POSITION SUMMARY

 

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

 

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

 

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

 

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

 

Notification to Applicants: The St. Regis Toronto  takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy

About this role

The Ritz-Carlton's spa in Toronto is seeking a Registered Massage Therapist for casual, part-time work. You'll deliver massage services and body treatments to hotel guests, drawing on techniques like scrubs, wraps, and hydrotherapy. The role requires you to assess each guest's health history and contraindications before treatment, maintain a clean and sterilized workspace, manage your schedule throughout the day, and handle the full scope of guest care—from welcoming them to addressing comfort and safety concerns in real time.

Beyond hands-on therapy, this position involves the operational side of spa work: arranging treatment rooms, maintaining equipment and linens, promoting spa services and retail products, and following Marriott's service and safety standards. You'll need a current massage license (as required by Ontario), ideally backed by at least a year of related experience and a technical or vocational qualification. The work is physically demanding, requiring you to stand, walk, and perform fine motor tasks for extended periods while lifting and moving objects up to 10 pounds.

This is a good fit if you're a licensed therapist looking for flexible, casual hours at a luxury property, comfortable with both clinical assessment and guest-facing service, and detail-oriented about hygiene, scheduling, and compliance.

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Pay for this role

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