Mesero/a
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
The Ritz-Carlton in Boca del Rio is hiring a Guest Service Expert to work in dining service—a full-time, in-person role focused on creating memorable guest experiences rather than simply delivering food and drinks. You'll handle table setup, coordinate with the kitchen, serve and interact with guests, and maintain clean work areas. The position demands physical stamina (standing and moving for extended periods, sometimes on uneven surfaces) and the ability to lift and carry items up to 25 pounds regularly, or up to 50 pounds with assistance.
This role suits someone detail-oriented who can manage multiple tasks simultaneously while maintaining professional appearance and communication. You'll need to read menus carefully, follow company procedures precisely, and prioritize guest safety and satisfaction. The company welcomes candidates with minimal or no prior restaurant experience, requiring only a high school diploma or equivalent—making this an accessible entry or early-career position in luxury hospitality. Expect to be on your feet throughout shifts, moving between tables and work areas in a fast-paced dining environment.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Mesero/a postings in Boca del Rio VER, and analyze any offer before you accept it.
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