Spa Therapist
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton's spa in Singapore, you would deliver a full range of therapeutic services—massage, body treatments, wraps, and hydrotherapy—tailored to each guest's needs. The role requires you to assess clients thoroughly before treatment, asking about allergies, medical conditions, and other contraindications to ensure their safety. You'll maintain the high standards expected at a luxury property by keeping treatment rooms immaculate, sterilizing equipment, managing your schedule precisely, and checking in frequently with guests throughout their service to guarantee comfort and security.
Beyond hands-on therapy, the position involves significant guest relations and operational responsibilities. You'll welcome and escort guests, promote spa services and retail products, handle the administrative side of your workstation, and manage guest interactions professionally—including addressing any inappropriate behavior according to company protocol. The role demands physical stamina (standing, walking, and lifting up to 10 pounds regularly) and strong fine motor control, along with current licensure and a commitment to staying current with techniques in your field.
This full-time position suits licensed massage therapists or body treatment specialists with at least a year of relevant experience who thrive in a luxury hospitality environment and take pride in both clinical skill and guest service excellence.
Typical pay for this role
$60,000
Typical range: $40,000 to $80,000
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Spa Therapist postings in your area, and analyze any offer before you accept it.
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