Studio Manager
OVME Aesthetics
Salary undisclosed
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Description
Key Responsibilities
- Oversee and manage the daily operations of the Studio, ensuring efficient and effective delivery of services to clients.
- Supervise and provide guidance to the Studio staff, including aesthetic practitioners, medical aestheticians, medical assistants, and front desk personnel, fostering a positive and collaborative work environment.
- Monitor and analyze key performance indicators (KPIs) to evaluate the Studio’s performance, identify areas for improvement, and implement appropriate strategies.
- Prepare regular reports on the Studio’s activities, financial performance, and operational metrics for management review.
- Implement operational policies, procedures, and standards to ensure consistent high-quality service delivery.
- Coordinate and optimize the appointment scheduling system to maximize productivity while maintaining excellent patient care.
- Monitor and maintain inventory levels of medical and aesthetic supplies, equipment, and products, ensuring their availability and proper storage.
- Collaborate with the clinical team to ensure seamless coordination and communication between the clinical and administrative aspects of the Studio.
- Conduct regular staff meetings to facilitate effective communication, address concerns, and provide ongoing training and development opportunities.
- Manage client inquiries, feedback, and complaints, ensuring timely and satisfactory resolution while maintaining a high level of customer service.
- Oversee the implementation of marketing and promotional strategies to attract new clients and enhance client retention.
- Ensure compliance with relevant regulations, including health and safety standards, privacy laws, and licensing requirements.
Skills, Knowledge and Expertise
- 3+ years management experience.
- Exceptional written and verbal communication skills.
- Ability to thrive in a fast-paced, client-service-oriented collaborative team environment.
- Social media management experience.
- Ability to function independently with minimal supervision.
- Ability to work well independently, in a team environment, and with remote employees.
- Team player mentality.
- Strong sense of ownership and urgency.
- Extremely detail oriented.
- Self-starter and passion for learning.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Medical CRM/Zenoti experience a plus.
- Bachelor’s degree or comparable industry experience preferred.
Benefits
- 15 Days Paid Time Off
- 13 Paid Holidays
- Medical, Dental, and Vision coverage
- Short and Long Term Disability, AD&D, and Life Insurance 100% company-paid
- 401k Employee Contribution
- 401k Employer Match
- Employee Assistance Program (EAP) Resources
- Employee Service Allowance
- 50% Employee Retail Discount
- Friends and Family Discount
- Team Member Referral Bonus
- Wellhub Membership
Benefits
- 15 Days Paid Time Off 13 Paid Holidays Medical, Dental, and Vision coverage Short and Long Term Disability, AD&D, and Life Insurance 100% company-paid 401k Employee Contribution 401k Employer Match Employee Assistance Program (EAP) Resources Employee Service Allowance 50% Employee Retail Discount Friends and Family Discount Team Member Referral Bonus Wellhub Membership
About this role
OVME Aesthetics is looking for a Studio Manager to run day-to-day operations at their Charlotte location, a role that sits at the intersection of clinical coordination and business management. You'll supervise a mixed team of aesthetic practitioners, medical aestheticians, medical assistants, and front desk staff while handling scheduling, inventory, KPI analysis, and client relations. The position requires someone who can balance operational efficiency with the service standards that matter in an aesthetics practice—managing everything from appointment optimization to regulatory compliance to staff development.
The ideal candidate brings at least three years of management experience, strong communication skills, and comfort working independently in a fast-paced environment. Social media management experience and familiarity with medical CRM systems like Zenoti are valued. You'll need to be detail-oriented, self-directed, and equally capable of collaborating with in-office teams and remote employees. A bachelor's degree or comparable industry background is preferred.
The package includes 15 days PTO, 13 paid holidays, medical/dental/vision coverage, disability and life insurance, a 401k with full employer contribution match, an employee assistance program, a 50% retail discount, and Wellhub membership access.
Typical pay for this role
$40,000
Typical range: $20,000 to $60,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Studio Manager postings in Charlotte, and analyze any offer before you accept it.
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