HVAC Service Manager
Confidential Company
$100,000 - $110,000 / year
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Description
Position Overview:
Key Responsibilities:
Leadership and Team Management
- Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence.
- Conduct regular team meetings to share updates, provide training, and foster a positive team culture.
- Oversee the recruitment, onboarding, and continuous professional development of team members.
Service Operations Oversight
- Coordinate and manage daily service schedules, optimizing technician productivity.
- Ensure timely completion of service calls and maintain high-quality standards.
- Monitor and enforce safety protocols to promote a secure working environment.
Customer Relations
- Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction.
- Maintain strong relationships with clients by addressing feedback and enhancing service offerings.
Financial Management
- Develop and manage the service department’s budget, focusing on cost control and profitability.
- Track expenses and revenue to ensure the department meets financial goals.
Process Improvement
- Evaluate current service processes, identifying opportunities for efficiency and quality improvement.
- Implement advanced HVAC technologies and best practices to stay ahead in the industry.
Compliance and Documentation
- Ensure adherence to industry standards and regulatory requirements.
- Maintain accurate service records and reports for internal and external use.
Qualifications:
- High school diploma or GED; technical training in HVAC is preferred.
- A minimum of 5 years in HVAC services, with at least 2 years in a supervisory role.
- Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques.
- Exceptional leadership, communication, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Generous paid time off and holidays.
- Professional development and training opportunities.
About Us:
We are a leading HVAC company dedicated to innovative, customer-focused solutions. Our team thrives in a collaborative and supportive environment that values excellence and continuous improvement
#CGH
Benefits
- health insurance
- vision insurance
- 401(k)
- paid time off
- professional development
About this role
Leading an HVAC service team in Dallas, this role combines hands-on operational management with strategic oversight of a department's performance and growth. You'll supervise technicians and support staff, manage daily service schedules to maximize productivity, and serve as the escalation point for customer concerns—meaning you need both the technical credibility to earn your team's respect and the interpersonal skills to resolve complex client issues. The position also requires budget management, process evaluation, and ensuring compliance with safety and industry standards, so you'll be balancing immediate service delivery with longer-term improvements to efficiency and quality.
The ideal candidate has at least five years of HVAC field experience and two years in a supervisory capacity, with solid knowledge of HVAC systems and safety protocols. You should be comfortable juggling multiple priorities in a fast-paced environment, from recruitment and staff development to financial tracking and implementing new technologies. This is an in-office, full-time role in Dallas with a salary range of $100,000 to $110,000, plus performance bonuses, comprehensive health insurance, a 401(k) match, and professional development support.
Typical pay for this role
$80,000
Typical range: $80,000 to $120,000
This role's local market on JobMinglr
Pay for this role
$100,000 to $110,000 per year
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