Specialty Care Coord Tech
Acme Markets
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
What you will be doing
Our Riverview Office has an opening as Pharmacy Technician, Specialty Care. Our Specialty Care Technicians coordinate the care for patients that are starting and maintaining therapy on Specialty Pharmaceutical (SP) products. Agents perform benefits investigations with third party payers and coordinate authorization for payment with the prescribing physician. Agents direct the purchasing and filling of SP products with Albertsons Safeway pharmacies and coordinate the administration of the product, connecting the patient and the pharmacy staff. The position will be based out of our Boise Corporate office.
Main responsibilities:
- Benefits investigation -- determining coverage, facilitating prior authorization and communicating coverage to the patient.
- Care Coordination -- facilitating the buy, bill and administration of SP products within the company pharmacies and company mail order.
- Therapy Support (Specialty)- Tracking patients on SP products conducting refill reminders, therapy questionnaires and coordinating just in time ordering and pick-up in the company pharmacies and the company mail order.
- Therapy Support (Pharmacy Care) -- Contacting patients and organizations to assure patients are completely protected with up-to-date immunization and marketing immunization services to organizations.
We are looking for candidates who possess the following:
- High school diploma or GED.
- Certified Pharmacy Technician.
We believe the successful candidate has these qualifications and experience:
- Two years' experience as a Pharmacy Technician
- Preferred experience with Albertsons or Safeway Pharmacies
- Experience in acquiring prior authorization from third party payers.
- Problem solving abilities and attention to details.
- Administration skills, such as planning and organizing, resource management and the ability to set priorities and coordinate work activities.
- Customer relations skills including meeting customer needs and establishing a service environment. This involves the ability to identify requirements of internal and external customers, focus on achieving optimal results, and develop solutions that positively affect customer satisfaction.
- Good computer skills including Microsoft Office
- Preferred experience with PDX, EPS and Enterprise
Physical Environment
- Most work is performed in a temperature-controlled office environment
- Incumbent may sit for long periods of time at desk or computer terminal
- Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday.
- Stooping, bending, twisting, and reaching may be required in completion of job duties
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
#LI-AG1
Benefits
- 401(k)
About this role
Albertsons Companies' Riverview Office in Boise is hiring a Specialty Care Coordination Technician to manage the patient journey for those on specialty pharmaceutical therapies. The role sits at the intersection of insurance, pharmacy operations, and patient support—you'll investigate insurance coverage and secure prior authorizations from payers, coordinate the purchasing and dispensing of specialty drugs through company pharmacies and mail order, and track patients through their treatment to ensure timely refills and ongoing therapy support. You'll also promote immunization services to patients and organizations as part of pharmacy care coordination.
The position requires a current Pharmacy Technician certification and ideally two years of prior experience in a pharmacy setting, with particular value placed on familiarity with prior authorization processes and prior experience at Albertsons or Safeway locations. You'll need strong organizational and problem-solving skills, comfort with computer systems (especially PDX and EPS if you have it), and genuine customer service instincts—both toward patients navigating their medications and internal teams you'll coordinate with. The work is office-based in a temperature-controlled environment, though the role involves standard desk duties like phone, computer, and occasional physical tasks like reaching or bending.
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Specialty Care Coord Tech postings in Boise, and analyze any offer before you accept it.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.