Asistente de ventas
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton in Mexico City, this sales assistant role combines administrative support with direct guest interaction in a luxury hospitality setting. You'll manage reservations, guest inquiries, and office records through computer systems and traditional filing, while also welcoming guests and addressing their needs according to company service standards. The position requires comfort with both technology—databases, point of sale systems, word processing, and office equipment—and interpersonal communication, as you'll be answering phones, preparing documents, and handling mail alongside your data entry and record-keeping responsibilities.
This is a full-time, in-office position suited to someone organized and detail-oriented who can maintain confidentiality while working efficiently across multiple administrative tasks. You'll need to be comfortable lifting and moving light objects, speak clearly and professionally with guests and colleagues, and follow company policies consistently. If you're looking for a structured administrative role where you can contribute to a high-end service environment, this could be a good fit.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Asistente de ventas postings in CDMX, and analyze any offer before you accept it.
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