Parts Lead, Dealership Operations
Carvana
Salary undisclosed
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Description
About the team and position
The Parts Lead, Dealership Operations is responsible for the success of the dealership’s parts businesses, overall facilities management, and OEM standards. This leader oversees a team of advisors with a focus on driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.
What you’ll be doing
Management – Parts
- Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
- Continuously improve customer experience, speed of service, and first-time fix rate.
People Leadership & Development
- Lead from the front by working side by side with the parts associates which includes opening, updating and closing orders.
- Deliver competency-based feedback and performance reviews to drive accountability and growth.
- Mentor parts associates to strengthen leadership capabilities, functional expertise and operational execution.
- Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.
Continuous Improvement
- Identify and prioritize opportunities for process and performance improvement across fixed operations.
- Hold teams accountable for measurable results from continuous improvement efforts.
What you should have
- Minimum of 2 years of management experience either in automotive or a lean manufacturing environment
- A valid driver’s license + clean driving record
- Proven track record of leading and developing associates
- Proven ability to obtain project deliverables and company metrics
- An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
- Excellent oral and written communications skills
- Ability to work with and through teams to achieve results
- Strong analysis and decision-making ability
- Proficient computer skills
About this role
Carvana's Parts Lead role in Dallas puts you at the operational center of a dealership, managing both the parts team and facilities while driving customer satisfaction and profitability. You'll lead a group of advisors through hands-on involvement—working alongside them on order management, opening and closing procedures—while establishing consistent operating standards, safety protocols, and continuous improvement practices. The position blends direct people leadership with accountability for measurable results across service speed, first-time fix rates, and compliance with OEM standards.
This role suits someone with at least two years of management experience in automotive or lean manufacturing who thrives in structured, fast-paced environments. You'll need a valid driver's license with a clean record, strong communication skills, and the ability to mentor associates while holding them accountable to performance metrics. The work is hands-on and sometimes physically demanding, with exposure to varying weather conditions as part of dealership operations.
How this employer is doing
average
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In the news
Carvana stock may move 12% on upcoming earnings report, Investing.com
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Parts Lead, Dealership Operations postings in Dallas, and analyze any offer before you accept it.
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