Assistant Manager
Join Parachute
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
What You'll Do
As the Assistant Manager, you’ll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits
Key Responsibilities
- Own day-to-day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention.
- Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance.
- Lead by example and coach team members in real time.
- Monitor quality, safety, and regulatory standards, supporting audits and inspections.
- Manage and maintain inventory, equipment, and supplies.
- Recruit and develop exceptional team members and foster a culture of growth and accountability.
- Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.
Skills, Knowledge and Expertise
- High school diploma, GED equivalent, or higher education
- 2+ years of supervisory or leadership experience
- Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods
- Ability to work both day and evening hours, weekends, holidays, extended shifts as needed
- A Reliable Problem Solver – You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
- An Empathetic Communicator – You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
- A Data-Driven Decision Maker – You are metrics driven, have strong logical reasoning and decision-making skills, aren’t distracted by one-offs or edge cases
- Development-Minded - You are self-aware and curious, have integrity, and have a track record of steep learning curves.
- Someone who isn’t excited to get their hands dirty – while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they’re needed.
- Someone who doesn’t thrive in an environment of continuous change –we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
- Someone who wants to clock in and clock out. We are looking for team players who care about the impact their site is having on their communities and the healthcare system, which takes a true ownership mentality and often extra hours.
Benefits
- Competitive pay + monthly bonus potential
- Significant career growth opportunities in a fast-scaling environment
- Medical, dental, and vision insurance
- Paid time off and company holidays
Benefits
- Competitive pay + monthly bonus potential Significant career growth opportunities in a fast-scaling environment Medical, dental, and vision insurance Paid time off and company holidays
About this role
Parachute is a rapidly expanding plasma donation center operator, and this Assistant Manager role offers a hands-on leadership position at the intersection of operations, donor experience, and team development. You'd work directly with the Center Director to oversee daily operations in Wilmington, managing everything from donor flow and retention to inventory, compliance, and staff coaching. The role demands someone comfortable working the donor floor alongside the team—not just managing from an office—and willing to adapt to the unpredictability that comes with a high-growth healthcare operation.
The ideal candidate has at least two years of supervisory experience and combines problem-solving ownership with genuine empathy for both staff and donors. You'll need to be comfortable with physical demands (lifting 50 lbs, extended standing, occasional exposure to cold environments) and flexible scheduling including evenings, weekends, and holidays. This is a role for someone energized by rapid change and continuous learning, not someone seeking stability or a predictable 9-to-5.
Compensation reaches up to $70K with a performance-based monthly bonus (up to 25%), plus standard benefits including medical, dental, vision, and paid time off. The company provides eight weeks of paid training with travel and accommodations covered, giving you a structured onboarding before you take the helm at your location.
Typical pay for this role
$40,000
Typical range: $20,000 to $60,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Assistant Manager postings in Wilmington, and analyze any offer before you accept it.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.