Housekeeping Room Attendant
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
About this role
At The Ritz-Carlton's Philadelphia location, this full-time housekeeping role goes beyond standard room cleaning. As a Guest Environment Expert, you'll maintain both guest rooms and public spaces throughout the hotel, with the flexibility to prioritize tasks based on what the property needs at any given time. You'll respond to guest requests, manage housekeeping carts, and handle the physical work of cleaning, stocking, and organizing—all while upholding the high standards that define the Ritz-Carlton experience.
The position is physically demanding; you'll be on your feet for extended periods, regularly moving, lifting, and carrying items up to 50 pounds. Success requires attention to detail, reliability in following procedures, professional appearance and communication, and a commitment to maintaining a safe workplace. This role suits someone who takes pride in hands-on work and understands that a well-maintained environment directly shapes how guests experience the hotel.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Housekeeping Room Attendant postings in Philadelphia, and analyze any offer before you accept it.
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