Retail Attendant - Seasonal
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
The Ritz-Carlton's seasonal retail attendant role in Phoenix centers on delivering the brand's signature service standards while managing shop operations. You'll greet guests, assist with merchandise selection, process transactions of all types, and maintain inventory and displays to company standards. The position also requires vigilance around loss prevention, cash handling accuracy, and adherence to opening and closing procedures.
This is a full-time, in-person role suited to someone comfortable with customer-facing work and detail-oriented tasks. The job calls for physical stamina—standing or walking for extended periods, reaching, bending, and lifting items up to 10 pounds—and the ability to communicate clearly and professionally with guests and colleagues. While no prior retail experience is required, the role does demand reliability with cash, familiarity with point-of-sale systems, and a commitment to maintaining professional appearance and confidentiality.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Retail Attendant - Seasonal postings in Phoenix, and analyze any offer before you accept it.
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