Colony Restaurant - Server
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At Colony Restaurant in The Ritz-Carlton Singapore, you'll work as a Guest Service Expert focused on creating memorable dining experiences rather than simply delivering meals. The role spans the full service cycle—setting tables, coordinating with the kitchen, attending to guests, and maintaining clean work areas—with an emphasis on making each interaction feel intentional and part of the overall experience. You'll need to be comfortable on your feet for extended periods, moving across the dining space, managing menu information, and handling service items up to 25 pounds independently or 50 pounds with assistance.
This is an entry-level position suited to someone with minimal or no restaurant experience, though any prior hospitality work is a plus. The job requires attention to detail, professional presentation, and the ability to follow procedures while staying responsive to guest needs. High school completion is the baseline educational requirement. Success here depends on taking initiative, maintaining safety standards, and consistently upholding the Ritz-Carlton's quality expectations—all while working full-time in a fast-paced, in-person environment.
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