Banquets Server
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond to and try to fulfill any special banquet event arrangements. Replenish buffet items to ensure consistency and freshness in presentation. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Bus tables by removing and separating tableware, plateware, glassware, and flatware.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
At The Ritz-Carlton's Kahuku property, this part-time banquets server role centers on executing high-level event service across multiple stations and setups. You'll prepare and maintain coffee breaks, buffets, dessert carts, and service stations according to detailed event orders, while staying alert to guest needs—communicating dietary restrictions and special requests to the kitchen, clearing courses promptly, replenishing displays, and ensuring every detail of tableware and presentation meets the property's standards. The work is physically demanding, requiring you to stand for full shifts, lift up to 50 pounds independently, navigate stairs and service areas, and manage the constant flow of setup, service, and breakdown across banquet events.
This position suits someone with strong attention to detail and the stamina for fast-paced hospitality work. While less than a year of related experience is preferred, the role doesn't require prior banquet service—what matters is your ability to follow procedures, communicate clearly with both kitchen staff and guests, work collaboratively with your team, and maintain composure and professionalism in a luxury hotel environment. You'll need to be comfortable with the physical demands and willing to adhere to safety protocols, appearance standards, and the company's service philosophy of anticipating and addressing guest needs.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Banquets Server postings in Kahuku, and analyze any offer before you accept it.
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