Gourmet Coffee Attendant
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
Working as a Gourmet Coffee Attendant at The Ritz-Carlton Miami Beach means managing both the operational and guest-facing sides of a high-end coffee service. You'll handle the full cycle of daily operations—opening and closing routines, equipment maintenance, inventory management, and cash handling—while also taking orders, preparing specialty beverages, and delivering the service standards the Ritz-Carlton brand demands. The role requires attention to detail, from recording orders accurately in the POS system to ensuring all work areas meet cleanliness and safety standards throughout your shift.
This is a physically active position that calls for stamina and dexterity. You'll be on your feet for extended periods, moving between the coffee cart and service areas, lifting items up to 25 pounds, and managing the fine motor skills needed to prepare beverages and handle cash. The job also emphasizes genuine hospitality—welcoming guests, anticipating their needs, and maintaining professional appearance and communication at all times while upholding company policies and confidentiality.
No prior experience or certifications are required, making this a viable entry point if you're comfortable with fast-paced service work and have a willingness to follow procedures and support team goals. A high school diploma or equivalent is preferred.
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Pay for this role
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