Experta(o) en Limpieza
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
The Ritz-Carlton's Guest Environment Expert role goes beyond standard housekeeping—it's about creating memorable experiences for guests through meticulous attention to hotel spaces. Based in Naucalpan de Juarez, this full-time position requires someone skilled across multiple housekeeping functions who can maintain both guest rooms and public areas to the highest standards. You'll respond to guest requests, manage housekeeping carts, clean and stock rooms, and handle whatever else the day requires to keep the hotel running smoothly.
The work is physically demanding: you'll be on your feet for extended periods, moving between spaces and regularly lifting, carrying, and placing objects up to 50 pounds. Success depends on your commitment to safety protocols, company procedures, professional appearance, and maintaining guest confidentiality. The role emphasizes empowerment and accountability—you're expected to identify what needs doing and take initiative within your assigned areas rather than simply following a checklist.
This position suits someone who takes pride in detailed work, moves efficiently, and understands that cleanliness and presentation directly shape how guests experience the hotel. If you're physically capable of the demands, reliable with procedures, and motivated by contributing to a luxury hospitality environment, this could be a solid fit.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Experta(o) en Limpieza postings in Naucalpan de Juarez, and analyze any offer before you accept it.
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