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Carpintero (a)

The Ritz-Carlton

Salary undisclosed

Solidaridad, QROO, MexicoFull-timeOn-siteIntermediate

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Description

POSITION SUMMARY

 

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

 

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

 

PREFERRED QUALIFICATIONS 

Education:                                  High school diploma or G.E.D. equivalent and vocational or technical background.

Related Work Experience:          Experience in general maintenance, exterior and interior surface preparation, and painting.

                                                    At least 2 years of hotel engineering/maintenance experience.

Supervisory Experience:             No supervisory experience. 

License or Certification:              Valid Driver’s License


REQUIRED QUALIFICATIONS

Universal Chlorofluorocarbon (CFC) Certification

Must meet applicable state and federal certification and/or licensing requirements.

 

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About this role

The Ritz-Carlton in Solidaridad is seeking a carpenter to join its engineering team in a full-time, on-site role focused on guest-facing maintenance and repair. You would respond directly to repair requests, troubleshoot and fix issues across multiple building systems—plumbing, electrical, HVAC, carpentry, and more—and communicate solutions to guests with minimal supervision. The work spans both reactive repairs (unclogging drains, replacing switches, programming televisions) and preventive maintenance (inspecting equipment, maintaining inventory, preparing surfaces for painting).

This position demands broad technical competency. You should have proficiency in at least one specialty area (carpentry preferred given the title) and solid intermediate skills in at least two others, with basic knowledge across the remaining disciplines. You'll need hands-on expertise with hand and power tools, the ability to read and work with hotel engineering systems and software, and certification in Universal Chlorofluorocarbon (CFC) handling. A valid driver's license is required.

The role suits someone with at least two years of hotel or hospitality maintenance experience and a vocational or technical background. You'll also be expected to mentor other engineers, perform on-duty rounds, and uphold Ritz-Carlton service standards when interacting with guests—making this a blend of technical skill and customer-service mindset.

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Pay for this role

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